Acting president reports sharp drops in CTA crime as agency layers police hours with new social-service pilots
Acting president reported year-over-year declines in serious and violent crime on CTA lines and described a program layering a 75% increase in law-enforcement hours with new pilots for violence- and crisis-intervention specialists; the board pressed for metrics, scalability and cultural coordination among diverse response teams.
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Acting President delivered an update to the Chicago Transit Authority Board on May 13, saying CTA has increased law-enforcement hours systemwide and is adding social-service pilots to address safety concerns while working to improve rider perceptions.
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