Paula Rome, speaking for Entergy, briefed the Public Service Committee on company work in Terrebonne Parish as the council considers a 30‑year franchise renewal for Energy Louisiana LLC.

Rome described ongoing resiliency upgrades: "The poles that you see going up are rated for 150 mile per hour wind speed," she said, and reported that "so far this year, we have changed out, almost 230 poles throughout the parish," with plans for roughly 450 more in 2026.

She explained the practice of leaving "stub" posts when communication lines owned by third parties remain attached to old poles. "We cannot touch or move the communication lines," Rome said. "So we have to stub it out and leave the old pole next to it... as soon as we get reports back that their lines have been moved, then Entergy's rolling out again to go pull up those stub posts." Councilmembers asked for clarification about when stub posts will be removed and how the parish and communication companies coordinate that work.

On customer reporting and outage response, Rome recommended the Entergy app: it uses GPS for reporting and creates a work order when a resident selects a specific light or location. She said the company is replacing older OHPS bulbs with LED and that "we have a 14 day commit day from when you turn in the light till it comes back on" for streetlight work while the conversion continues. Entergy said decorative poles and fixtures in subdivisions often require parish intervention after Entergy confirms power to the fixture.

Councilmembers asked the Entergy team to consider adding address or latitude/longitude display in the app so linemen can find reported outages more easily; Rome said she relayed that request to the app team. She closed by thanking the council and noting Entergy staff will appear at the public hearing set for Jan. 14, 2026, to discuss the franchise agreement.

The exchange was informational; no final action on the franchise ordinance occurred at the committee meeting — the ordinance had been introduced and a public hearing scheduled.