Commissioners approved an amendment to the county’s intergovernmental agreement with the City of Portland to adopt an updated Homeless Response Action Plan (HRAP 2) and to replace Exhibit 1 with 12 new key performance indicators (KPIs).

Jillian Shoney, director of the Homelessness Response System (HRS), said the update consolidates work from several stakeholder groups and adds about 90 new action items designed to accelerate continual quality improvement across inflow, outflow and safety on and off the streets. "This is the first time that it's received a refresh," Shoney said, adding the plan will continue to evolve with substantive changes returned to the board.

Deputy director Ryan Divert walked commissioners through the 12 recommended KPIs — three cross-plan measures and nine focused on inflow, outflow and safety — and explained the timeline for data and goal-setting: a preliminary report using the new KPIs will be released in May 2026, the final baseline data for the goals will be the June 2026 dataset, and numeric targets will be set after FY27 budgets are finalized. "We're trying to give you a set of key performance indicators that are more dynamic and help you understand things as they're moving," Divert said.

Discussion among commissioners focused on clarity about what the board was voting on and who sets numeric goals. Several members asked that the record make clear whether voting included both the updated plan and the KPIs; Shoney confirmed the amendment covered both documents. Commissioner Bridal Edwards pressed for more explicit housing-production accountability and asked why there was only one housing production KPI; staff responded that the regional housing strategy overseen by Metro addresses broader production goals and that the plan’s primary focus here is system performance and services.

After debate, the board adopted an amendment clarifying that the final baseline data for the goals is from June 2026; the amended HRAP 2 and replacement Exhibit 1 were then approved by roll-call vote. The IGA will now reflect the updated plan and metrics and staff said they will publish preliminary KPI data in May 2026, finalize baselines in June, and convene the steering and oversight committee to set targets later in the summer.

What’s next: staff will post quarterly KPI reports, the SOC will revisit indicators annually, and any substantive changes to Exhibit 1 must be brought back to the board. Commissioners signaled they will monitor the SOC and the KPI reports closely during FY27 budget deliberations.

Vote and amendment: Commissioner Singleton moved the main action; Commissioner Moyer seconded. The board adopted an amendment to add the sentence "The final baseline data for the goals is from June 2026" before approving the amended HRAP 2.