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Commissioners approve $211,800 ERP addendum to finish implementation and support

Cumberland County Board of Commissioners · November 21, 2025

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Summary

County staff requested and received approval for a $211,800 contract addendum with RPI to complete required implementation work, add automated contracting development hours and provide post-go-live support through year-end.

County staff told commissioners they seek a $211,800 addendum to their RPI contract to complete the county's enterprise resource planning (ERP) implementation. Beth Tornak and Ron Snow described three components: approximately 274 hours (about $54,800) for finishing required implementation tasks already consumed; roughly 285 hours (about $53,800) to develop an automated contracting process not ready at go-live; and 500 contingency hours of post-go-live support extending through Dec. 31 as needed.

Staff emphasized hours would only be billed if used. The most expensive full replacement option for servers and other infrastructure was described elsewhere as approximately $1,000,000, and staff said the addendum is a worst-case estimate that assumes all hours will be used. Commissioners approved the addendum by voice vote.