Local vendor pitches lower-fee payments software, offers direct county support
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Summary
Taylor Gibson, owner of ION Business Concepts, asked Harrison County to consider switching electronic payment services to his company's software, saying it would lower service fees, impose no setup cost or long-term agreement and provide a single county contact for support.
Taylor Gibson introduced himself as the owner of ION Business Concepts and presented his company's electronic payment software as an alternative to the county's current provider, Certified Payments. Gibson said ION's service fee would be lower than the county's current rate and described a $1.50 minimum service fee in his remarks. He emphasized local service and a single point of contact: he said he would install and train county staff, support all county departments that accept payments and be available directly to county staff.
Gibson said his company is based in Madison, Mississippi, and that several county offices already use his system, including an office he identified as Angela's and another user who switched over during the summer. He noted there is no setup cost and no long-term agreement: "It's just a monthly service I provide." He also said ION supports kiosks and that county staff could reach him directly for support instead of going through a generic help line used by the incumbent provider.
The board acknowledged the presentation; staff said they would discuss the proposal and contact the vendor for follow-up.
Ending: No procurement decision was made at the meeting; staff will review the proposal and follow up with the vendor for additional information.