Leticia Robinson, a staff presenter for the Medical Board of California, reported to the board during its quarterly meeting in Fresno on the boards 2023–27 strategic plan and recent accomplishments.

Robinson said the strategic plan, prepared with the Department of Consumer Affairs SOLID planning unit, set five-year priorities for licensing, enforcement, outreach and administration. "The strategic plan is attached to this report," Robinson said, and she outlined specific licensing and enforcement changes the board has implemented.

The licensing changes Robinson described include requiring electronic physician and surgeon applications, allowing applicants who previously held a California license to reapply online, removing the requirement to submit printed application documents and diplomas, and eliminating the notary section from postgraduate training program forms. On enforcement, she said the board has created a complainant-liaison unit and that staff for that unit were hired last month. "This unit is responsible for responding to communications from the public about the complaint review and enforcement process," Robinson said.

Robinson said enforcement staff are also working to increase the number and effectiveness of medical expert reviewers. The board has transitioned quarterly Webex reviewer training to an online self-paced format and submitted a fiscal-year 2025–26 budget change proposal to increase expert-reviewer pay in three specialties: orthopedic surgery, pain medicine and neurological surgery. Robinson said a revised set of minimum requirements for expert reviewers has been drafted and is under review.

Robinson also described outreach and administrative work: the public affairs unit filled a long-standing vacancy in late 2024 and is developing new engagement strategies; licensing staff have increased outreach to applicants and licensees; the board participates in the Department of Consumer Affairs Diversity, Equity and Inclusion committee; hiring documents have been revised to use DEI language; and staff may add preferred pronouns to email signatures. She said the board updated its member administrative procedure manual regarding voting expectations on disciplinary actions.

A board member thanked Robinson for the presentation and for the participatory process used to develop the plan. The board opened the item for public comment; none was offered in the hearing room and several remote commenters expressed support for greater transparency and enforcement responsiveness during later agenda items.

The board did not take formal action on the strategic-plan presentation at this meeting; Robinson concluded by asking if there were questions and the board moved to the next agenda item.

Robinsons report and the strategic plan are included in the meeting packet and referenced during the board discussion.