Residents pressed city leaders for help with transportation in South Euless, water‑billing timing and animal welfare during the town hall. City officials replied with existing program details and practical next steps.

On transit, Assistant City Manager Chris Barker and Police Chief Gary Landers said the city participates in local on‑demand programs rather than operating a fixed‑route bus system. “The city currently participates … in the NETS program that partners with Catholic Charities … and also in HEB Transit,” Landers said, describing those services as scheduled, on‑demand rides often focused on seniors or medical trips. He added that traditional fixed‑route transit is “extraordinarily cost prohibitive” for Euless’s population but said the city is watching new technology and pilot programs in nearby cities.

On billing and city communications, staff acknowledged the Euless Today magazine and the city’s multi‑cycle water bill calendar can delay distribution of time‑sensitive information. Staff said they are reviewing options to shorten cycles and to use digital channels while preserving paper notice access for residents who rely on mailed bills.

On animal welfare, residents said pets were being left in freezing weather. City staff asked residents to call animal control for 24‑hour response if they see an animal in potentially dangerous conditions. “They will respond 24 hours a day and they will go out and check on that animal,” an official said. The city emphasized it will not discuss specific enforcement steps at the town hall but will investigate reports and take action under applicable code.

Officials recommended residents use the city’s contact channels for unresolved issues and noted the AccessEuless app and standard phone numbers remain options for reporting problems.