Yoon Kim, Collin County administrator, told the Commissioner's Court that all planned housekeeping positions created since 2021 are now filled and that the county is rolling out operational changes intended to improve cleanliness at high-traffic facilities.
"We have 19 full time housekeeping day porter positions filled, 6 part time and 2 full time day porter supervisors filled," Kim said. He told the court the first batch of positions was created in October 2021 when housekeeping was brought in-house, a second batch in January 2022 and a staffing adjustment in September 2024 that converted positions to part time.
Kim said the county has begun daily trash service for the judge's chambers and will expand trash service five days a week later in January; it has completed deep cleaning of courthouse carpet and tile, instituted cleaning logs, and improved the service-request ticket to capture building name, contact, door number, urgency and problem description so calls and requests can be documented and addressed more quickly.
Kim thanked Human Resources and the facilities team, and singled out Ricky Thomas, a new superintendent on the facilities staff, for his role in the changes. He noted two master plumber positions and a maintenance specialist role remain open and said HR will expand recruiting to neighboring counties for candidates.
Commissioners in the court thanked staff for the improvements and accepted the briefing; no formal action was taken on housekeeping operations during the meeting.