Horacio Porter, NTTA chief financial officer, told the board on April 16 that toll revenues through the first two months of 2025 were roughly flat to budget while expense performance was also consistent with plan.

"The first 2 months of the year were pretty stable with results," Porter said, adding that the authority held about $35,000,000 of cash toward an annual capital target of $333,000,000.

The report said coverage metrics were above the authority's targets: the first-tier coverage was about 2.0 times (the board's target is 1.5 and the authority's obligation to bondholders is 1.35). Porter turned operational metrics over to staff for more detail.

Staff member Jeff Daley reported customer- and toll-transaction performance. "We're at 81.1%," Daley said of overall penetration year over year, and for managed lanes he reported 76.6% penetration. He said pursuable transactions were about 96.25%, a slight increase year over year. Collections performance was reported at 83.4% for a 12-month window and 89.2% for 24 months.

Daley also summarized toll-enforcement amounts discussed in the briefing: commitments were reported at about $5,600,000, with collected amounts reported at about $11,400,000 and $12,700,000 for different payment categories in the period presented. He said year-over-year collected amounts were roughly $4,000,000 higher.

Customer-service measures were noted as recovering from a recent phishing/"smishing" incident. Daley said call-center service had improved from prior months and that customer-service ratings were about 97% for toll-tag customers and 95% for the toll-enforcement remedy metric.

Board members and staff also discussed staffing and operations. Porter and other staff said the safety operations center had six open positions, an improvement from 10 openings previously. The organization was actively recruiting for 49 open positions systemwide with 16 candidates in process, and the Roadside Safety Services group had four openings expected to start next week.

On infrastructure and maintenance metrics, staff said NTTA "beat our industry benchmark of 90 this month." Average roadside safety service clearance time was reported at just over 18 minutes, and average accident clearance time at just under 47 minutes, with staff saying the average covered about 330 crashes across the system in the reporting period.

The briefing concluded with staff offering to take questions. At 10:10 a.m. the board recessed into executive session to consult on personnel matters, attorney consultation and security devices under the Texas Government Code. The board reconvened at 11:55 a.m.; no final action, decision or vote was taken during the executive session.