Caroline County recognizes Michelle as 2025 Telecommunicator of the Year
April 22, 2025 | Caroline County, Maryland
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Steve Herlock, communications division chief with the Department of Emergency Services, introduced Michelle and praised her 21+ years of service. Herlock said Michelle "has been a dedicated employee for over 21 years" and noted she has served as acting shift supervisor multiple times, acts as the NCIC coordinator and attends training opportunities regularly. Herlock said Michelle was the eighth recipient of the county’s telecommunicator award and that the county’s communications team has 16 to 17 full-time telecommunicators and two part-time staff.
Michelle briefly acknowledged her tenure and the changes she’s seen in technology and operations since joining in January 2003. The board and attendees thanked her for her service and posed for a group photo following the presentation.
The presentation was ceremonial; no formal action was required.
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