District technology staff presents annual renewals for device management, help‑desk, forms, cybersecurity and phones

Wayne‑Westland’s technology director presented a package of software and service renewals and asked the board to approve payments at the next meeting.

The renewals presented included Mosyle (device management) for approximately $49,500 covering June 2025–June 2026; Incident IQ (asset management and help‑desk) for $40,333.67 (the district said moving to Incident IQ allowed it to retire a previous asset manager, saving $12,891.20); InformK12 (forms and workflow for employee absences, field trips and reimbursements) for $45,449; Fortinet security licensing (with Bitdefender endpoint protection) for $32,523.96; and the district phone system (Mitel) at roughly $35,000 for a July‑to‑July annual license. Presenters said these renewals will be charged to the general fund unless otherwise noted.

Technology staff described how vendor engagement increased during and after the district’s recent cyber incident, saying some vendors provided more active support during the response than had been evident during routine operations. “Once you have an incident, you see more engagement from the vendor; the executive cabinet was involved in a lot of these conversations,” the technology presenter said.

Board members sought clarity on funding sources and any price increases from last year. Trustees also asked whether any of the items had been paid for with COVID‑era federal funds in the past; the presenter said most have been covered by the general fund. Staff said they had compared alternative vendors for several services and that Incident IQ replaced an older product while providing help‑desk benefits.

The board did not take immediate votes on the renewals at the meeting; staff said the items will appear on a consent or action agenda at a future meeting for formal approval.