Residents told the London City Council on Tuesday that deteriorating sidewalks are causing injuries and forcing people who use mobility devices to travel in the street.

"Anything over an inch off or half an inch off by ADA standards has to be fixed. So obviously my 2 and a half inch place was way out of line," said Linda Heil, a London resident, describing a fall that led to concussion treatment and surgery.

The issue surfaced in several public comments. Mike Cutler, who owns two London homes, said pedestrians and mobility-device users are riding in streets because sidewalks are impassable. Andrea Dillion told council she had identified multiple state and federal grant programs that could pay for sidewalk repairs and urged staff to pursue them.

City officials said a sidewalk-assessment contract is close to moving forward. "I have talked with the contractor; she did resend me the proposal since our last meeting. It sits in the law director's office waiting for review," said Steve (identified in the city official reports), who told council that the vendor — referred to in staff discussion as City Logics or StreetScan — expects to complete the on‑site assessment in roughly a week and could deliver a report before winter if the contract is signed promptly.

Councilmember Saltzman and others described additional planning underway. Members cited a work session on where to start repairs (by ward or by worst-condition results), and noted an example cited by staff from Plain City, which divides its community into zones and relieves property owners of repair responsibility for certain "enhanced walkways" such as brick sidewalks and tree‑grading features.

Advocates and speakers pressed council to pair any municipal repairs with enforcement or targeted assistance for property owners. Andrea Dillion said she had consulted two experienced grant writers who identified potential funding sources, including Safe Routes, LinkUS, the Transportation Alternatives Program (TAP), and Surface Transportation Block Grants (STBG).

Councilmembers and staff asked residents to file formal complaints through city channels to trigger code‑enforcement processes. Staff said letters and formal processes are required to begin enforcement and that the city intends to pursue grants and a sidewalk program model, but specific timelines and funding sources remain under review.

Council did not take formal action on funding at the meeting; staff asked the law director to finish contract review so the assessment can proceed.

The city also discussed traffic‑safety steps at a busy Main‑and‑High intersection after a video of a semi striking a mobility scooter circulated online. Staff said the rider was transported and may have returned home, and that the police chief had characterized the outcome as fortunate because the scooter was knocked aside by the truck.

Councilmembers said they expect a draft sidewalk program and the vendor report to be available in coming weeks for further council consideration.