A parent used the public-comment period at the Winslow Township School District board meeting to describe repeated problems involving a contracted support aide for their child and to say school administrators had called security when the parent visited the building to seek clarification.

The parent (identified in the record only as a parent) said the aide is provided by an outside contractor, that requests for meetings are routed through a ticketing or email system, and that the delay in responses has left issues unresolved. The parent said administrators refused an in-person conversation and that security was called when they went to the school. “I have never been treated that way in any of the schools,” the parent said, adding they believed they deserved an apology and asked the board to review the district process for rectifying situations involving contracted staff.

An administrator who identified themself as Bogill responded from the dais and said that all requests for meetings with staff must go through the building principal, and offered to speak with the parent after reviewing the circumstances. Bogill asked the parent to call after noon the next day so the administrator could “get a better idea and let me have an opportunity to speak to the building principal.”

Bogill emphasized that building principals do not have authority over contractor hiring decisions but are the correct first contact for scheduling meetings. No formal board action was taken; the matter was handled as public comment and the administrator offered to follow up by phone and a meeting with the building principal.

The parent told the board they may return if they do not feel the issue is addressed. The board did not set a formal timeline or produce a written resolution during the meeting.