Councilors asked the city manager to investigate ongoing construction problems at 40 Hooper Street after councilors and residents reported a series of work orders, stop‑work notices and degraded road access on a private road used by residents and WRTA buses.

Councilor Carlson described complaints dating to 2023 about the project site and said residents reported at least 17 work orders had been submitted to 311 related to the development. She told the council that the road at the end of Hooper Street becomes a private road where the project is located and that the condition had become “almost impassable,” affecting mail delivery and the WRTA 24A bus route. "We also have an issue with the WRTA going in there ... the road is a mess," Carlson said, and she asked the administration for a report and a resolution explaining what the city is doing about the site and related street conditions.

Councilors voted to send the matter to the manager for follow‑up. The council asked staff for a report explaining what enforcement or remediation has been pursued, whether public resources have been expended, and what steps the city can take to address public‑access and safety problems on a private road when adjacent construction affects public services.

The transcript does not record specific enforcement actions or timelines; the council referred the item to the manager for a staff report with findings and recommendations.