Council OKs CivicPlus social media archiving to preserve public records and edits
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Summary
Council approved purchase of CivicPlus social media archiving service to capture and retain city social media posts and comments for public-records compliance; first‑year cost and recurring annual fee discussed.
Lincoln City Council approved a CivicPlus social media archiving subscription to preserve posts, comments and edits across the city’s social accounts and to help respond to public‑records requests, staff said.
Deputy auditor presented the recommendation, explaining current archiving is limited to manual screenshots and that certain comment threads can be removed when a user deletes an initial post. The CivicPlus service will automatically archive posts and edits as soon as they are published, preserving original and edited versions and searchable metadata.
The deputy auditor said the first‑year cost would be $4,059.80 (including a setup fee) under bundled services, with an annual recurring cost of $3,598.00 thereafter. Staff said the vendor will import historical content back to the time the city signed up for CivicPlus, and the vendor’s storage limits are structured by post/comment volume rather than incurring surcharges for rare viral events.
Council moved and approved the purchase; staff will proceed with implementation and integrate archived social content into searchable municipal records.