Michael, general manager of Cozy Home in Flexstaff, said a mini‑split heat pump is a ductless system made up of single indoor units that serve individual rooms and that a single outdoor condenser can support multiple indoor units.

He told listeners that mini‑split systems can be more efficient than whole‑house systems because they avoid duct losses and that whether a mini‑split or a whole‑house system is better depends on a home’s layout.

“At a basic level, a mini split heat pump is a is a ductless system,” Michael said. “So they are single units that go that do 1 room.”

“You can run as many as 5 off of 1 condenser, to divide it between different rooms in a house,” he added. “They are, you know, slightly more efficient than a whole house system because you don't get that loss in the ductwork. And, also, the the technology, I feel, is a little more advanced with the mini split system versus the whole house systems. But, you know, often the, you know, just really looking at the layout of your house, which which works better for your mini split versus whole house system.”

The remarks were informational; no formal action, vote or recommendation was recorded in the transcript. The speaker did not specify costs, brands, installation timeframes, or eligibility for incentives or rebates.

Audience members or meeting materials were not quoted in the transcript provided.