CalPERS launches employer engagement around myCalPERS registration to boost member self‑service

Brad Hanson, division chief of CalPERS’ Employer Account Management Division, said CalPERS is running a myCalPERS registration campaign this year aimed at increasing member self‑service and account security by encouraging employers to help new hires enroll.

Why it matters: more members with myCalPERS accounts can view service credit, run retirement estimates, book appointments and reduce calls to CalPERS; registration also helps protect accounts from fraud by establishing verified access.

Hanson said CalPERS will use focus groups to assess how feasible it is for employers to help new hires create myCalPERS accounts during onboarding, and that staff will staff a booth on myCalPERS registration at the Ed forum. He noted common employer concerns — such as whether a new hire can be enrolled before the person exists in the payroll system — and said CalPERS will evaluate options including QR codes or quick links for onboarding packets.

Hanson invited employers to join the focus groups or contact him at Brad.Hanson@calpers.ca.gov or through the CEAC mailbox. He said the goal is not to mandate a change but to explore employer assistance that could reduce inquiries and improve account security. “More people we have on the myCalPERS...it can lead to a lot less inquiries and members doing more self-service,” he said.