During public comment at a Lehi City Council meeting, a resident said switching to a fiber internet provider eliminated annual contract renewals and data caps and improved speeds for the family’s remote-work needs.

The comments underscored concerns among local remote workers about reliability and cost. The resident described the installation experience, pricing and household impacts and recommended the service to others.

"I've lived here in Lehi for 7 years and my wife and 4 kids, we use the internet every day. My previous provider, required us to do a new contract every year, which was annoying. They had data caps and with us both working at home, we were maxing out, which made the service extremely expensive. All those factors led to us kind of looking into, fiber. The speeds are better," the resident said. The speaker added that "The pricing is upfront. Because I work remote it's nice to be able to put on my camera without worrying about lag and and things like that. The installation went well. They were actually very thoughtful about how it would look on the exterior of the house and they did a great job at, you know, avoiding my wife's flowers in the garden bed. I would definitely recommend it." The speaker concluded, "For me, it was a no brainer."

The remarks were part of public comment; the transcript does not record any formal council action or staff response tied to the statements.