Board staff weigh migrating licensing system as 'My License Office' nears end of life

At a Board of Nursing finance committee meeting (date not specified), staff reported that the board’s licensing product, My License Office, will reach end-of-life in roughly two years and requested the committee’s direction on migration options.

Staff said the vendor has set an end-of-life timeline of "2 years, 3 months, and 4 days from now," and that the board is evaluating two primary options: migrate to an upgraded product offered by the current vendor (referred to in discussion as the Evo/EVO product) or transition to the state's centralized licensing system. Staff said both options carry tradeoffs in cost, implementation burden and cybersecurity risk.

A staff member noted the board has an existing, long-term relationship with System Automation: "We've been with System Automation for 16 years as of last week," the staff member said, and described work already underway for the EVO project that would reduce some disruption. The staff member added that the centralized state platform currently has few agencies fully migrated and that it may impose an ongoing hosting fee based on licensee counts.

Committee members and staff discussed cybersecurity tradeoffs. One staff member referenced recent incidents in other states and urged caution about becoming "the soup pot with everybody else," saying a centralized breach could leave many boards offline simultaneously. Others noted benefits to a hosted model, including vendor-provided security, SOC 2 and NIST controls.

Staff committed to present a side-by-side comparison of options, including potential costs and a pros-and-cons assessment, at the committee’s June meeting. Staff said an exact migration cost might not be available by June but would be estimated; if the board does not join a centralized statewide system, staff said the migration cost would likely be included in next year’s budget request.

No formal committee action was taken on the vendor selection at the meeting.