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Resident urges City of Brookshire to pursue ServiceNow training to boost digital workforce skills

5842229 · August 22, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A resident urged the council to consider ServiceNow training to help local residents gain workforce skills tied to enterprise workflows; the comment was made during public comment and required no council action.

Brookshire — During the public comment portion of Thursday's City Council meeting, resident Garcia Nizoye urged the council to support a local training program for ServiceNow, an enterprise workflow platform used by large organizations.

"ServiceNow is one of the fastest growing enterprise platforms in the United States, trusted by over 7,700 global customers," Nizoye said. He described ServiceNow as a backbone for digital workflows across IT, HR, customer service and other functions and argued that Brookshire has an opportunity to empower residents through training.

The comment was part of the public-comment period; no formal agenda item or staff report accompanied the statement and the council took no action on the suggestion at the meeting. Nizoye gave his address and requested the council's attention to the proposal during his three-minute comment slot.

Council members recorded the public comment as part of the meeting minutes but did not discuss or direct staff to develop a ServiceNow program during the session. Under Texas open-meetings rules cited by the clerk at the start of public comment, the council may not deliberate on topics not posted on the agenda.

The suggestion may be raised on a future agenda if a council member or staff requests follow-up and outlines funding and program details.