City says online payments, business-license renewals and employee portal set to go live in October
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Summary
City staff reported progress implementing Tyler Technologies (Munis) for online payments, business‑license renewals and an employee access portal; staff said they expect public rollout in October and mid‑October open enrollment for employees.
City staff told the council on Sept. 16 they are close to launching new online payment and permitting tools through Tyler Technologies’ Munis platform and will start an employee self‑service portal for benefits enrollment.
What staff reported: Revenue and water departments already implemented Tyler cashiering and a new credit card payment system, and staff said revenue, engineering and permitting modules are in the final testing phase. City staff said they had received final credit card terminals and were awaiting printers; staff set an internal target to be ready for public use in October. For renewals, staff said existing license holders should be able to complete online renewals once the system is live; staff noted that first‑time business‑license applications require additional vendor programming that Tyler is still implementing.
On personnel systems, HR staff reported they have built insurance cost tables and will test open enrollment using an employee access portal. The city plans to move open enrollment to mid‑October, after testing, and will then implement time and attendance with new time clocks that have been ordered.
Why it matters: The move will let residents and businesses pay bills and renew licenses online and will enable employees to view pay stubs, tax forms and to change personal information. Staff emphasized they are still resolving small “bugs” and vendor side calculations for first‑time license calculations.
Next steps: Staff said the public rollout for business license issuance, revenue and permitting is targeted for October pending final tests; HR intends to begin open enrollment in mid‑October and then roll out time‑and‑attendance features.
Ending: Council members welcomed the progress and asked staff to ensure thorough testing before the public launch so renewal season (December–January) proceeds smoothly.