The City Council referred a legislative item asking the Citizens Advisory Board to “evaluate and recommend improvements as it relates to the city’s website by identifying citizen preferences and expectations and by performing a comparative analysis of other city websites,” the city manager said.

“The motion itself ... is a legislative referral to the Citizens Advisory Board to evaluate and recommend improvements as it relates to the city's website,” the city manager said while explaining the referral’s background and budgeted FY‑26 project funding for a consultant to rebuild the site.

Board members agreed they could add value by compiling their personal experiences with the site and identifying both common “user journeys” (what residents try to accomplish online) and example municipal websites that they consider good models. The board chose a member volunteer to act as a point of contact (a “ringmaster”) for the effort; that member will collect written feedback from board members via the clerk’s office and consolidate it into a single summary for distribution to the full board and to staff. The clerk specified the board must use one‑way communication (submissions to the clerk) to avoid Sunshine Law issues.

Staff said the city has budgeted for a website redesign in FY‑26, expects to issue an RFP and select a consultant in the coming months, and suggested the board compile citizen pain points and preferred model sites in advance to give the consultant early direction. The IT director was identified as an appropriate staff participant for a future meeting when the board wants more technical briefing.

Board members set an internal deadline for submissions: send written summaries of personal website experiences and any model sites to the clerk within two weeks so the volunteer can compile them before the board’s December meeting. The board declined an additional November meeting and will next meet Dec. 17.