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DBI shows Permit SF shot‑clock progress and suspends more than 11,000 inactive OTC applications; public commenter raises expired‑permit concerns

October 15, 2025 | San Francisco City, San Francisco County, California


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DBI shows Permit SF shot‑clock progress and suspends more than 11,000 inactive OTC applications; public commenter raises expired‑permit concerns
The Department of Building Inspection presented Permit SF performance dashboards and announced an inactive‑application cleanup that has suspended more than 11,000 over‑the‑counter (OTC) applications that show no activity. DBI also reported improved plan‑review and issuance metrics and described a handful of administrative customer service improvements.

Megan Walsh, principal data analyst at DBI, reviewed five public shot‑clock measures developed for the Permit SF initiative: in‑house building permit issuance time (goal: steady improvement), over‑the‑counter (OTC) median issuance time (target: one calendar day), 75% of completeness letters issued within 21 calendar days, first plan‑review comments issued within 30 calendar days 75% of the time, and responses to resubmissions issued within 14 calendar days 75% of the time. Walsh said OTC issuance is holding at a one‑day median and in‑house median issuance times are trending down; first‑review times for in‑house permits have a recent median of 7 days and met the stated target 93% of the time over the last month.

DBI’s inactive‑application cleanup was described as a data‑hygiene effort tied to migration planning for a new permitting system. Walsh said staff identified thousands of OTC applications with no logged activity for long periods (some dating to the 1980s and 1990s) and that the department has suspended roughly 11,000 OTC applications that do not relate to open notices of violation; owners were notified that suspended OTC applications will be canceled after a 60‑day notice period if not reactivated.

Finance Manager Junko Lacomana reported favorable fiscal results for FY2024‑25: charges for services exceeded budget by about $11.8 million, interest and investment income exceeded budget by about $983,000, and fines/penalties/settlement revenue exceeded budget by about $1.4 million. The continuing project fund balance was reported at approximately $35.3 million, with $11.9 million budgeted to help balance the FY2025‑26 budget and a net available fund balance of about $23.3 million.

Director Patrick O’Riordan announced a quietly launched new citywide addressing process that reduced address assignment time from a median of 13 days to under 5 days in July–September and described a streamlined process to legalize existing storefront security gates installed before Aug. 20, 2023, by accepting owner self‑certification affidavits instead of full structural plans for older gates.

During public comment, Jerry Drantler urged DBI to explain how an inspector had performed a pre‑final inspection on a $43,000,000 project whose permit had already expired, asked whether 109 condo owners at 2177 Third Street may continue to occupy their units under the circumstances he described, and alleged repeated TCO extensions and records alterations; he said a requested transaction log was denied. His remarks were recorded for the public record but no enforcement action was announced by the commission during the meeting.

Commissioners discussed the possibility of automated permit expiration and acknowledged technological and business‑process complications. DBI staff said auto‑expiration logic exists in part but historically produced problems when applied broadly; staff said a modern permitting system and data‑cleaning are prerequisites for secure, reliable automated expiration or cancellation workflows.

No formal commission action was taken on individual complaints; the commission received the reports and recommended DBI proceed with its data‑cleanup and implementation steps.

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