The San Francisco City government meeting held on September 11, 2025, featured a comprehensive update on security operations from Chief Security Officer Rodney Harris. The meeting began with Harris presenting the quarterly security report, focusing on key performance indicators (KPIs) related to contract security personnel turnover, post staffing, and site competency testing.

Harris reported a turnover rate of approximately 3.5% for contract security personnel, with an overall performance score of 92.96%. He noted that the staffing levels for high-profile posts met expectations, achieving a 97% fulfillment rate, although this represented a slight decline of 1% from the previous period. The overall score for post and site competency tests increased to 95%, underscoring the importance of ensuring that security officers are well-versed in post orders and customer service, given their public-facing roles.

The presentation highlighted the agency's commitment to enhancing physical security measures. Harris referenced a significant grant of $110,000 received from the Transportation Security Grant Program in September 2023, which has facilitated substantial upgrades to security systems. These upgrades included the installation of six advanced Dell workstations in the security operations center and two new access control servers, replacing outdated systems. Additionally, improvements were made to the video management system, which are expected to extend the lifecycle of security technology for at least eight years, thereby reducing maintenance costs.

Harris concluded his report by expressing satisfaction with the progress made and opened the floor for questions from the directors, who acknowledged the positive developments in security operations.

Following Harris, Facility Director Robert Eugene Walsh provided an update on facility operations, signaling a transition to the next agenda item. The meeting proceeded with a focus on ongoing improvements and operational updates within the city’s infrastructure.