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Honolulu Police Department seeks improved communication strategy with new director Claudette Springer

August 22, 2025 | Honolulu City, Honolulu County, Hawaii


This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »

Honolulu Police Department seeks improved communication strategy with new director Claudette Springer
In a recent meeting focused on public safety and communication strategies, the Honolulu Police Department (HPD) emphasized the need for improved information sharing both internally and with the community. Interim Chief Vannick highlighted the appointment of new communications director Claudette Springer, who is expected to develop a comprehensive communication plan to address ongoing concerns about the timeliness and effectiveness of information dissemination.

Council members expressed their appreciation for the proactive approach taken by HPD in enhancing communication efforts. They noted that many stakeholders, including the media and the public, have voiced frustrations over delays in receiving crucial information. Chief Vannick acknowledged these complaints and stressed the importance of being responsive to them, stating, “We need to do a better job.”

The discussion also touched on the significance of internal communication within the department. Chief Vannick shared his personal experiences, noting that employees often learn about departmental news from external sources rather than from their own leadership. He underscored the necessity of keeping HPD staff informed first, stating, “We should inform our own employees first before we find out from the outside.”

As HPD continues to grow its communications team, the focus will be on ensuring that all members understand their roles and responsibilities in fostering better communication. The council members expressed optimism about the potential impact of these changes, with plans to involve neighborhood boards in gathering community feedback to further enhance the department's outreach efforts.

This meeting marks a significant step toward strengthening the relationship between HPD and the community it serves, with a clear commitment to improving transparency and responsiveness in public safety communications.

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This article is based on a recent meeting—watch the full video and explore the complete transcript for deeper insights into the discussion.

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Scribe from Workplace AI
Scribe from Workplace AI