Cynthia L. McMillan has been reappointed to the Rate Commission of Honolulu, a role she embraces with a commitment to representing bus riders and addressing the complexities of public transportation fare policies. During a recent government meeting, McMillan expressed her gratitude for the opportunity to continue serving, emphasizing the importance of public testimony in shaping decisions that affect transit users.

McMillan highlighted the ongoing debate surrounding fare increases and the farebox recovery ratio policy, noting that many bus riders advocate for free public transportation to encourage ridership. However, she acknowledged the need to balance this desire with the operational costs of maintaining the transit system. "As commissioners, we had to balance that with the very real needs of the city," she stated, indicating that while some riders support fare increases if they see improved services, others feel strongly that transportation should be free.

The discussion also touched on the challenges of setting reduced fares for seniors and youth, with McMillan noting that the commission had to consider the impact of these rates on ridership and revenue. She shared insights from public testimony, revealing that some riders are willing to pay higher fares if they perceive an increase in service quality, such as cleaner buses and well-maintained bus stops.

Council members praised McMillan for her thoughtful approach and her dedication to engaging with the community. They acknowledged the need for more public input in future discussions, particularly from those who may not have easy access to the meetings or technology. McMillan expressed her desire to enhance community participation, stating, "We really want to hear from people who ride the bus and the handy van."

As McMillan prepares for her new term, she aims to address the complexities of fare structures and improve communication with the public, ensuring that the voices of all transit users are heard in the decision-making process.