Elko County residents can expect improved communication regarding power outages following a recent Elko County Board of Commissioners meeting on September 4, 2025. The meeting featured discussions on the management of Public Safety Power Shutoff (PSOM) events, which are designed to mitigate wildfire risks by temporarily shutting off electricity in certain areas.

Commissioners expressed concerns about the clarity of notifications sent to residents during recent power outages. One commissioner highlighted the confusion experienced by local businesses, including a bowling alley that closed due to misinformation about power availability. The board acknowledged the need for better communication strategies to ensure residents are accurately informed about potential outages and the areas affected.

NV Energy representatives were present to address these concerns and shared that customers can now check their addresses online to determine if they are in a PSOM zone. However, it was noted that while residents can see if they are in a PSOM area, the system does not specify which zones will be impacted during an outage. This gap in information led to calls for clearer geographical descriptions in notifications to help residents understand the scope of outages.

The board plans to invite NV Energy back for further discussions at the next commission meeting, allowing the public to provide feedback on their experiences and suggestions for improvement. This proactive approach aims to enhance community engagement and ensure that residents feel informed and supported during power management events.

Overall, the meeting underscored the importance of effective communication between utility providers and the community, particularly in times of emergency. The commissioners' commitment to addressing these issues reflects a dedication to improving public safety and service reliability in Elko County.