Madison Implements Homeless Management System for Collaborative Service Delivery

September 09, 2025 | Madison, Dane County, Wisconsin


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Madison Implements Homeless Management System for Collaborative Service Delivery
The City of Madison is taking significant steps to enhance collaboration among agencies serving the homeless community, as discussed in the Finance Committee meeting on September 8, 2025. A key focus was on the requirement for agencies receiving city contracts to share information through the community's Homeless Management Information System (HMIS). This system allows various service providers to access and share client data, ensuring better coordination of care for individuals like Bob Smith, who may be engaging with multiple services.

The meeting highlighted the importance of partnerships and communication among agencies, with representatives noting that participation in local committees and case conferencing is mandated as part of the city’s contracts. This structured approach aims to bridge gaps in service delivery and improve outcomes for those experiencing homelessness.

In addition to the city’s efforts, questions arose regarding the funding and services provided by Dane County and other municipalities. While the county does not receive the same level of HUD funding as Madison, it does access HOME and Community Development Block Grant (CDBG) funds. However, the county's allocation for homeless services appears less robust compared to Madison's focused approach.

The discussions underscored the city's commitment to a collaborative framework that not only enhances service delivery but also fosters a more integrated response to homelessness in the region. As these initiatives unfold, the city aims to ensure that all agencies are aligned in their efforts to support vulnerable populations effectively.

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