Coryell County enhances microtransit efficiency with new demand response system in Gatesville

July 25, 2025 | Coryell County, Texas


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Coryell County enhances microtransit efficiency with new demand response system in Gatesville
The Coryell County Commissioners Court meeting on July 25, 2025, focused on the progress and challenges of the county's microtransit system, which was implemented in March. Officials presented data showing the system's efficiency improvements and discussed plans for future service adjustments.

The microtransit service operates similarly to rideshare apps like Uber, allowing users to request rides through an app, email, or phone call. Unlike traditional transit, microtransit offers shared rides within smaller zones, enhancing efficiency by grouping passengers traveling in the same direction. The service has seen a significant increase in requests, with 1,436 trips requested in the last quarter, although cancellations remain high at approximately 27.92%. Officials attributed this to the newness of the system and ongoing adjustments.

Key highlights included the introduction of heat maps to visualize pick-up and drop-off locations, revealing that the senior center and local grocery store are major hubs for riders. The county also discussed the need to revamp its rural commuter service, potentially shifting to a demand-response model to streamline operations and reduce the number of transfers required for riders.

Looking ahead, the county plans to consolidate its services, focusing on microtransit in Gatesville and demand-response options in rural areas. Funding challenges were noted, with a request for $50,000 to maintain current services amid reduced state and federal support. The meeting concluded with discussions on outreach efforts to promote the transit system and improve user engagement, particularly among seniors and those unfamiliar with the app-based service.

Overall, the meeting underscored the county's commitment to enhancing public transportation while addressing the logistical and financial hurdles that accompany such initiatives.

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Scribe from Workplace AI
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