Records Management Requests $94K for Gov Built Case Management Software

Brazos County's budget workshop took a significant turn as Desmond from the Records Management department presented a compelling case for a new software investment. The proposed $94,000 for the Gov Built platform aims to revolutionize how the county manages records and interacts with its citizens.

Desmond emphasized that this highly customizable licensing and case management software is designed specifically for local government needs. By transitioning to Gov Built, the county could streamline processes, reduce paperwork, and enhance service delivery. The software promises to transform traditional forms into online fillable versions, allowing citizens to submit requests and applications digitally rather than in person or via email.

"This will make the process a lot easier for us and for the citizens," Desmond stated, highlighting the platform's user-friendly dashboards that provide both staff and citizens with real-time updates on applications and payments. The anticipated benefits include improved efficiency in handling permits and licenses, ultimately leading to better service for the community.

As the discussion progressed, the commissioners acknowledged the potential impact of this investment on county operations. The decision on the budget allocation for the software will be crucial in determining how effectively Brazos County can modernize its records management and enhance citizen engagement in the coming year.