Cedar Hill Fire Department Celebrates ISO 1 Rating and Community Initiatives

August 12, 2025 | Cedar Hill, Dallas County, Texas


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Cedar Hill Fire Department Celebrates ISO 1 Rating and Community Initiatives
The Cedar Hill City Council held a regular meeting on August 12, 2025, focusing on updates from the Cedar Hill Fire Department and Emergency Medical Services (EMS). The meeting highlighted significant achievements and ongoing initiatives aimed at enhancing community safety and emergency response capabilities.

The Fire Department reported the successful completion of a $2.4 million radio system, which is expected to improve communication and operational efficiency. Chief Reyes emphasized the importance of the department's ISO 1 designation, which lowers insurance rates for residents and businesses, and expressed gratitude for the resources provided by the city council to maintain this status.

In 2024, the Fire Department responded to 8,308 unique calls for service, resulting in a total of 12,164 unit responses. Approximately 70% of these calls were medical-related, underscoring the department's focus on advanced life support services. The department has also expanded its technical rescue program and community outreach efforts, achieving record-high outreach hours.

Assistant Chief Harrison detailed the rigorous training regimen for firefighters, which includes over 20 hours of training each month to meet and exceed state and national standards. This commitment to training is crucial for maintaining the department's high operational readiness.

Matt Baker, representing EMS, noted a 6% increase in calls for service, marking the 60th anniversary of EMS in Cedar Hill. The department received recognition from the American Heart Association for its excellence in cardiac care. Baker also highlighted the success of the first responder resiliency program, which has seen significant participation and positive outcomes for personnel.

The meeting also addressed the growth of Cedar Hill, particularly in the commercial sector, with new businesses opening in the city. The Fire Department's new inspection program has improved productivity and morale among firefighters, leading to over 1,100 additional inspections in 2024 compared to the previous year.

Community outreach initiatives were also discussed, including the Elf and Friends program, which provided Christmas assistance to over 150 families. The collaboration between the Fire Department and local police was praised as a model of effective partnership in public service.

In conclusion, the Cedar Hill City Council meeting showcased the Fire Department and EMS's dedication to enhancing community safety through improved training, operational efficiency, and proactive outreach programs. The council's support for these initiatives is vital as the city continues to grow and evolve.

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