The DeKalb County Special Called FAB Committee Meeting on August 11, 2025, focused on significant challenges related to the county's utility billing system. Committee members expressed frustration over ongoing issues with the system, which is reportedly used only by the City of Atlanta. Concerns were raised about the management of inactive and delinquent accounts, particularly in light of a moratorium on disconnections that began in 2016. This policy has contributed to a growing number of unpaid bills, with some properties, such as apartment complexes, accumulating substantial debts.
A key point of discussion was the legal framework surrounding utility service and property liens. It was noted that while a new owner of a property cannot be denied service due to previous debts, any liens associated with those debts must be addressed during the sale. The committee emphasized the importance of ensuring that liens are properly placed on properties with outstanding balances to protect the county's revenue.
The meeting also highlighted ongoing efforts to audit the utility billing system. Committee members acknowledged data quality issues and the need for a thorough examination of how data was migrated from the previous system. An audit is currently underway, expected to take about two months, focusing on data reliability, account classifications, and collection procedures.
Additionally, the committee discussed the lack of a system cutoff, which complicates the reconciliation of financial reports. This flaw has led to discrepancies in aging reports, making it difficult to track payments accurately. Members are exploring options to implement a temporary system shutdown for maintenance, allowing for more accurate data reporting.
In conclusion, the meeting underscored the county's commitment to resolving these utility billing challenges and improving financial management practices. Further updates and discussions are anticipated in future meetings as the audit progresses and solutions are developed.