During the recent City of Panama City meeting on August 2, 2025, community concerns and city maintenance processes were at the forefront of discussions. A resident raised an issue regarding the cleanliness of an alleyway in Glenwood, highlighting the challenges faced when trying to report the problem to the appropriate city departments.

The resident, who sought assistance for an elderly neighbor, expressed frustration over the lack of response from the right-of-way maintenance department. After attempting to contact the department without success, the resident drove to the location but found it inaccessible. City officials acknowledged the issue and emphasized the importance of effective communication between citizens and the city’s customer support system. They encouraged residents to reach out directly to commissioners for assistance with such matters.

In addition to addressing the alleyway concern, city officials discussed ongoing projects, including road construction on Beach Drive East. They acknowledged that the construction would impact traffic flow and promised to provide updates on the timeline and progress of the work.

The meeting concluded with a reminder of the city’s commitment to improving customer service and communication, ensuring that residents feel supported in addressing their concerns. City officials plan to continue providing updates on various projects in future meetings.