Buffalo City residents will soon have improved access to financial assistance for their water and sewer bills, following discussions at the Finance Committee meeting on July 15, 2025. The committee highlighted the importance of local programs aimed at helping low-income households manage their utility expenses.

During the meeting, officials reported that the Low-Income Household Water Assistance Program (LIHWAP) and the Home Energy Assistance Program (HEAP) have ended, which previously provided significant support to residents struggling with overdue water bills. As a result, the number of participants in Buffalo's internal affordability programs has been lower than expected, with only 1,979 residents enrolled in the low-income program and 4,453 in the senior program.

In response to the decline in enrollment, the committee discussed strategies to better market these local assistance programs. The Buffalo Sewer Authority offers a $60 annual discount for low-income residents, a $90 discount for very low-income households, and a $106 discount for senior citizens enrolled in the Enhanced STAR program. These initiatives aim to alleviate the financial burden on residents who may be struggling to pay their bills.

The committee emphasized the need for improved communication and outreach to ensure that eligible residents are aware of the available assistance. The discussions also touched on the governance structure of the Buffalo Sewer Authority, clarifying that the mayor appoints the board, which in turn appoints the general manager.

As the city moves forward, officials are committed to enhancing support for residents in need, ensuring that financial assistance programs are accessible and effectively promoted. The Finance Committee's efforts reflect a proactive approach to addressing the challenges faced by many Buffalo residents in managing their utility costs.