Jonesboro Expands Paratransit Service with Arkansas State University Partnership

July 29, 2025 | Jonesboro, Craighead County, Arkansas


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Jonesboro Expands Paratransit Service with Arkansas State University Partnership
In a recent meeting of the Jonesboro Finance & Administration Council Committee, city officials discussed an important amendment to the agreement with Arkansas State University (ASU) that aims to enhance public transportation services. The proposal centers on adding full-time drivers to support the growing demand for paratransit services, which are essential for providing accessible transportation to individuals with disabilities.

As the conversation unfolded, committee members sought clarity on the necessity of these additional positions. Lee, a representative involved in the discussion, explained that the amendment is crucial for expanding both paratransit and fixed-route services. The city has seen an increase in demand, particularly from ASU, and the addition of drivers will allow for more flexible service delivery across the community, not just on campus.

The committee also addressed concerns about the potential overlap between ASU's transportation needs and the city's existing services. Members were reassured that the agreement would not detract from the city’s transportation offerings. In fact, the contract includes a provision allowing either party to terminate the agreement within 90 days if it does not meet expectations, ensuring that the city’s services remain unaffected.

A significant aspect of the agreement is that it will allow ASU faculty and students to ride the city’s jet service for free, facilitating easier access to both the campus and the broader community. While the initial implementation will not increase the number of pickup spots, adjustments to existing routes are planned to better serve the city’s needs.

As Jonesboro continues to grow, this pilot program represents a proactive step towards improving transportation accessibility and efficiency, reflecting the city’s commitment to meeting the needs of its residents and the university community. The council's discussions highlight the importance of collaboration between the city and ASU, paving the way for a more integrated transportation system.

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