[{"_1":2,"_111":-5,"_112":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75,87,99],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},"mediaId",6589790,"mediaKeyId","5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61","parentId",5475147,"title","SFHA operations: inspections, abatements and a rising CMAP score as leasing slowed by HAP shortfall","audioSeconds",280,"startMs",4400000,"endMs",4120000,"viewUrl","/Search/View?dp=1&key=5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61&start=4400&end=4120","thumbnailUrl","https://assets.pipeline.soar.com/5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61/thumbnail_4400000.jpg","articleUrl","/articles/6589790/San-Francisco-City/San-Francisco-County/California/SFHA-operations-inspections-abatements-and-a-rising-CMAP-score-as-leasing-slowed-by-HAP-shortfall","mediaUrl","https://secure.pipeline.soar.com/6589790-ae50cfe4dd84d2b77ea2dd15c22e4898/orig.mp4?Expires=1770416610&Signature=HfFZ6TIDsJR1xgvEddTwNBbWlv7ZSZQRofSXmgzUtH4oi88zGAiHNgnxlfvHFgGRa2JG2usM2b~4QXHSmctLQsMcfy19oPMHedCWzVMp3L3fWtiNAPupJ-JH2LFXpXn-qUPLmpHfH2DrGMkovI6GBkXKSfFfNIOn6tcCMp2Hhi7M7HgQF1DZPujjKSpPEZn4sJ9bRpqeeCO1kx9lsIr2b-4krI-7DSDYbTrHFqoYqt0lCQIghgc5vu7FS3jMpnHih-4hfVb53Sg4x3~59cAENQiGdMDDUw7oxMaMkPfwzmCGRJhvOmDuPuhDk35qXoVrmvO8-rllSKP-FF-oQMGS2g__&Key-Pair-Id=KUT5TJCACFTXG","author","City of San Francisco","date","2025-07-24T00:00:00Z","article","Housing authority operations staff told the board they have made process changes that have improved inspection pass rates and key quality-control metrics even while program leasing slowed because HUD restrictions prevented issuance of new tenant-based vouchers.

Operations presenters said the authority adopted bulk, site-based inspections starting November 1 and moved other process changes to reduce no-shows and increase pass rates. The authority reported overall greater pass rates for project-based voucher (PBV) inspections and said tenant-based (HCV) inspections were in compliance (96% on-time inspections for the tenant-based program reported to HUD).

Nevertheless, inspectors flagged many project-based units for health-and-safety issues. Staff reported 331 active abatements for PBV units (299 of those with large developers), with abatements averaging just over five months. Abatements stop Housing Assistance Payments (HAP) to owners; staff said that landlords are losing about $625,000–$732,000 per month while abatements remain unresolved. Inspectors described common problems behind long abatements: severe wall damage, leaks, electrical hazards and fire-system issues that require substantive repairs.

Operations staff said they have increased reinspection speed, adopted owner self-certification for routine repairs in some cases, and are providing weekly or biweekly partner calls with PBV owner–operators to coordinate repairs and documentation. Staff also noted that quarterly reconciliations with large developers have reduced year-end surprises and help ensure accurate HAP payments to owners.

On program indicators, the authority reported strengthening CMAP (Section 8 management) scores: from 55% in FY2023 (troubled) to 76% in FY2024 (standard), and internal reporting projects an 89.6% score for FY2025, on the cusp of a high-performing designation. Staff credited inspection scheduling changes, improved QC review of annual reexaminations and data-reconciliation efforts with HUD.

Operations presenters also reported a fall in new admissions across the last three quarters because the authority could not issue new tenant-based vouchers while in HAP shortfall. The board heard that numerous new units (particularly RAD and newly developed PBV buildings) have been leased up—more than 250 additional occupied units this quarter—but the agency could not issue tenant-based vouchers to respond to all leasing demand due to the funding restriction.

Staff said they will continue reconciliation and outreach to owners, roll out new administrative technology tools (a workflow tracker, inspections management, and quality control management) with appropriate data-security safeguards, and provide the board with additional trend data on CMAP indicators across multiple prior years at commissioners' request.","mediaType","Video","parentTitle","City of San Francisco - Video Open Video Only in Windows Media Player","oneSentenceSummary","Housing authority operations staff reported higher inspection pass rates after scheduling annual bulk inspections by site, but persistent abatements still cost landlords hundreds of thousands in monthly HAP while HUD funding restrictions slowed new tenant-based lease-ups.","taxTitle","San Francisco City, San Francisco County, California","taxId",5751,"location","headline","","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":80,"_47":81,"_49":82,"_51":83,"_53":84,"_55":56,"_57":58,"_59":85,"_61":62,"_63":64,"_65":86,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6589792,"SF Housing Authority finance report: HUD recapture left $22.5M shortfall; authority used reserves and new investments",97,2863000,2960000,"/Search/View?dp=1&key=5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61&start=2863&end=2960","https://assets.pipeline.soar.com/5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61/thumbnail_2863000.jpg","/articles/6589792/San-Francisco-City/San-Francisco-County/California/SF-Housing-Authority-finance-report-HUD-recapture-left-225M-shortfall-authority-used-reserves-and-new-investments","https://secure.pipeline.soar.com/6589792-49bf39fb65314f3fdaf9b1e89095417d/orig.mp4?Expires=1770416610&Signature=mKyXRm3LOV84I3TFvVmZamspqVCH7XqovGpNPkPA2hu~sNUZRYUAodEB6JGE4xneFE02KxV5k~mProCWbIpp8wsCw6Nxg0fmoWZz8UihwKgLRBpaFNHtWBbQMqVS8cDSG2sKjSuMjYt0SEqo0PrkM5Lq6gW~2ujK7zQyJP5V7NVcFbPspiNSYxlUFSPU9s1S~vyTXyIp8fv1RkPtBwXpvvnUuTkzA0ttaXJ1QWn-fU9q7yNqMnSRQDtM5ns5447xN2b7vxV9HlJLiM6GwW2dN4lsUhSzsLeAv0xvfPpTVLEM5PnwKriK9aKZ0DxCWGS2UGCTJJSUJpyJB3rSGb7Xyw__&Key-Pair-Id=KUT5TJCACFTXG","San Francisco Housing Authority finance staff told the board that a federal recapture of Housing Assistance Payments (HAP) reserves last year produced a $22.5 million shortfall in HAP funding and that the authority is seeking recovery of those funds from the U.S. Department of Housing and Urban Development (HUD).

Roy Lobo, finance department staff, said the agency has appealed the recapture and continues to work with HUD; the housing authority has requested the $22,500,000 and is monitoring when those funds will be committed. \"We are $22,500,000 in shortfall today,\" Lobo said, adding that the agency has taken steps to manage cash flows and contingency needs while it seeks the federal recovery.

Finance staff described how the authority has used or earmarked reserve balances. The agency invested COCC (central office cost center) and public housing reserve funds in U.S. Treasury instruments, citing capital preservation, return and liquidity as objectives; those investments have yielded roughly 4.8% annually in presentation slides. The finance presentation said COCC reserves grew from about $5.6 million to $5.9 million and the public housing reserve grew from about $8.4 million to $10.3 million after investment.

Staff said some reserve funds have been applied to pay site operating arrears (including delinquent water bills and insurance) and shortfalls at Hope VI properties managed by third parties; the presentation listed use of COCC reserves for consulting, insurance payments and delinquent utility bills at North Beach and Plaza East. The public housing reserve is earmarked primarily to pay a pension withdrawal liability estimated at $12 million tied to layoffs associated with past asset repositioning.

Commissioners asked for clearer presentation of how multiple reserve buckets relate to the pension liability. Finance staff and CEO Tanya Lettaju said HUD accounting rules segregate certain reserves and that staff would prepare a consolidated summary showing available reserves and the amounts earmarked for pension liabilities and other commitments.

The CEO and finance director noted that HUD has authority to sweep certain reserves; staff said that last fiscal year the authority's reserves were swept and the agency's appeals were initially denied. \"We are at the mercy of the federal government in their ability to take funds or leave them with us,\" the CEO told commissioners. Staff said they would continue to meet monthly with HUD and would report updates on the $22.5 million request to the board.

The finance presentation also described expected year-end accruals and timing issues affecting a reported $1.1 million variance between year-to-date expenses and the approved budget. Staff said some expenses will be accrued in the current fiscal year and therefore will affect final year-end results.

Commissioners requested a clearer summary slide tying the various reserve accounts to outstanding liabilities and asked staff to make that summary available before the next finance committee meeting.","Agency finance staff told commissioners HUD recaptured reserves last year, leaving an operating shortfall of $22.5 million. Staff described investment of reserve funds in U.S. Treasury securities to earn higher yields and said reserves have been used to cover pension liabilities and site arrears.",{"_33":88,"_35":36,"_37":38,"_39":89,"_41":90,"_43":91,"_45":92,"_47":93,"_49":94,"_51":95,"_53":96,"_55":56,"_57":58,"_59":97,"_61":62,"_63":64,"_65":98,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6589793,"SF Housing Authority elects new officers and approves two contractor extensions",1613,5182000,6795000,"/Search/View?dp=1&key=5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61&start=5182&end=6795","https://assets.pipeline.soar.com/5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61/thumbnail_5182000.jpg","/articles/6589793/San-Francisco-City/San-Francisco-County/California/SF-Housing-Authority-elects-new-officers-and-approves-two-contractor-extensions","https://secure.pipeline.soar.com/6589793-65d0b757c016bdcde31937926dc6eaa0/orig.mp4?Expires=1770416610&Signature=FS0n6CfwmJNnRQHODY-RHspWhaaKb71Hoyny0TiLN7eDrVQi~Dam-i5V3zQjzXVmpVfXNA8CirbLvyGTnhZNhhVPbZbIuirN~6b5LauVryxlDn4DwSGA5O4ZsE6Kq2eIucEXlsCdIOcfYjxCRecjlATGJY0iWqax42jxvzW3x47-bffs9UwzV63GYQroOhSYXnDlfpg40HcUB38~XrI3nbMz6hVrDMHhzvKSL4IK5oXGGkvlrCnHaL8buI4LqIViyC4HhX8~84gSqVdSfksgxY4nBFS10qwpwdR88Sv3N4lLAox2F4pvgHXKnxiE8f9ejmIYMhRoPDhbIEMvTArlTg__&Key-Pair-Id=KUT5TJCACFTXG","The Housing Authority of the City and County of San Francisco elected a new president and vice president and approved two contract extensions on items the board said were intended to stabilize operations of the authority's voucher and project-based programs.

Commissioners voted to elect the board president and vice president at the meeting's annual election. In the vote for president, Commissioners Marianne Pikes, Kim and Vice President Leroy Lindo voted yes; the nominee (identified in the record variously as Shoemaker/Schumaker/Doug Schumacher) abstained. In the vice president vote the board approved the nominated commissioner by the same roll call pattern.

The board approved two separate contract amendments extending vendor agreements that run daily voucher and project-based operations. The board authorized an amendment to contract 22-002-2 with Paul Edwards Management and Consulting LLC (referred to in the meeting as PIM) to exercise its third and fourth one-year options, extend the term through 10/31/2027 and increase the contract by $14,000,000 to a cumulative not-to-exceed $42,000,000. The extension was approved by roll call vote (Pikes: aye; Kim: aye; Shoemaker/Schumaker: aye; Vice President Lindo: yes).

The board also approved amendment number 3 to contract 22-002-1 with CBR Associates to exercise two additional one-year options, adding $20,700,000 for years four and five and increasing the contract ceiling to $46,400,000. Commissioners added a requirement that staff provide an annual performance report for the contract prior to future renewals; the board voted to approve the extension with that report-back requirement (Pikes: aye; Kim: aye; Shoemaker/Schumaker: aye; Vice President Lindo: yes).

A separate memorandum of understanding (MOU) to formalize Housing Authority staff support for Plaza East Housing Corporation was discussed but not approved; the board voted to continue consideration of that item so staff could provide additional legal and financial context. The continuation passed on roll call (Pikes: aye; Kim: yes; Shoemaker/Schumaker: aye; Vice President Lindo: yes).

The meeting packet also included a consent item approving special meeting minutes from 07/14/2025; that consent item passed on roll call.

Votes at a glance
- Election of board president: outcome — approved (three yes, one abstention). Recorded roll call: Commissioner Marianne Pikes: Aye; Commissioner Kim: Yes; Vice President Leroy Lindo: Yes; Commissioner Schumaker/Shoemaker/Doug Schumacher: Abstain.
- Election of vice president: outcome — approved (same roll call pattern).
- Contract amendment (22-002-2) with Paul Edwards Management and Consulting LLC (PIM): outcome — approved; new term to 10/31/2027; additional funds $14,000,000; new not-to-exceed $42,000,000.
- Contract amendment (22-002-1) with CBR Associates (CVR): outcome — approved with a requirement for an annual performance report; additional funds $20,700,000; new not-to-exceed $46,400,000.
- MOU with Plaza East Housing Corporation: outcome — continued for additional analysis.
- Consent: approval of 07/14/2025 special meeting minutes — approved.

Board members and staff who spoke during votes included Vice President Leroy Lindo; Commissioner Marianne Pikes; Commissioner Kim (first name not specified in the record); and a commissioner recorded variously as Shoemaker/Schumaker/Doug Schumacher. Staff presenters included Kendra Crawford, Housing Operations Director, and other contract representatives who summarized program performance and asked for renewals.

The board recorded no changes to program policy in these votes; extensions are funded from existing Housing Choice Voucher administrative funds, and commissioners requested follow-up performance reporting for vendor oversight.","At its annual meeting the San Francisco Housing Authority elected board officers and approved two multiyear contract extensions for vendors that operate the Housing Choice Voucher and related programs. The board also continued consideration of a Plaza East MOU.",{"_33":100,"_35":36,"_37":38,"_39":101,"_41":102,"_43":103,"_45":104,"_47":105,"_49":106,"_51":107,"_53":108,"_55":56,"_57":58,"_59":109,"_61":62,"_63":64,"_65":110,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6589788,"Resident leaders raise alleged rent-calculation and payment problems at 1880 Pine Street",90,370000,460000,"/Search/View?dp=1&key=5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61&start=370&end=460","https://assets.pipeline.soar.com/5475147-d9f1b01f5a3d71fb5d0c384f7ae2fe61/thumbnail_370000.jpg","/articles/6589788/San-Francisco-City/San-Francisco-County/California/Resident-leaders-raise-alleged-rent-calculation-and-payment-problems-at-1880-Pine-Street","https://secure.pipeline.soar.com/6589788-f053c5c979aad7796570e12a1aa517ed/orig.mp4?Expires=1770416610&Signature=Y2VOeGQSjTRzMQtshJO3HeWtw-pHlXKDrDPYfAPlmF1Up8SUfnZYrCKnbH1ynhHPx2bwUkjR3k-blHeJlUXWpnVNgKhSOWtQ152h0JtnyQDFcoKQP2WHHHnMjz4ujOKr~qV7whMp~1lcxUj87C8gZ59ihAozSMaqoS~gMpBGXdqgM31SI1p7KI91Z1wDafyJvhkc8iHzLD8VmrDAwUecQCuCY1RJt3DldGiclnte6ahl9dTahRUIItfTh9pn7EsQrBy0hJhZpYi4jFmBmNUkooiarJA3jtv3dXzaOlSSJxVTFqw41-MQ5sfVBNueykog9h8oCd59DtfNnIOh8aKk9A__&Key-Pair-Id=KUT5TJCACFTXG","During the public comment period the board heard from tenant leaders about disputed back-rent notices and payment plans at a housing authority-managed building at 1880 Pine Street.

Michael Zorns, identified as president of the Citywide Council Senior Disabled Tenant Association (CCSD) and president of the resident council at 1880 Pine Street, told commissioners that many residents have received back-rent notices with calculations they believe are incorrect. \"In my specific example, it's incorrect and the calculations are incorrect,\" Zorns said, adding that management is requiring residents to sign a payment plan that asks for 10% of current rent rather than basing payments on the amount in dispute. He said the agency's acceptance of only the new, higher rent amounts and refusal of prior rent checks could set residents up to fail and allow eviction proceedings to begin.

Zorns asked the board for assistance in resolving the dispute and described the proposed repayment plan as unaffordable for many residents. He repeated the building address as 1880 Pine Street during remarks so board staff could identify the property.

Board staff acknowledged the comment during the public comment period and closed the item without debate. Commissioners did not take formal action during the meeting on Zorns's complaint; staff follow-up and what process is available to residents regarding disputed calculations were not resolved on the record.

Contact information for staff and formal complaint channels were referenced in meeting instructions: members of the public were directed to submit communications to sfhapubliccomment@sfha. The public-comment script also reminded attendees that comments are not for debate and that commissioners generally do not engage with commenters on non-agendized matters.

The board did not make any findings or direct staff on the record; the comment was recorded for the minutes and for staff follow up.","A resident council leader told the Housing Authority board that many residents at 1880 Pine Street were receiving back-rent notices with allegedly incorrect calculations and were being required to sign repayment plans tied to current higher rents, which residents say could trigger evictions.","actionData","errors"]

Article not found

SFHA operations: inspections, abatements and a rising CMAP score as leasing slowed by HAP shortfall

SF Housing Authority finance report: HUD recapture left $22.5M shortfall; authority used reserves and new investments

SF Housing Authority elects new officers and approves two contractor extensions

Resident leaders raise alleged rent-calculation and payment problems at 1880 Pine Street