[{"_1":2,"_86":-5,"_87":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},"mediaId",6484141,"mediaKeyId","5443856-51c1fe4c806ecd69efaf4f4db48fbe61","parentId",5443856,"title","Resident says town complaint portal left two reports waiting six weeks; duplex ordinance author urges faster action","audioSeconds",2334,"startMs",271000,"endMs",2605000,"viewUrl","/Search/View?dp=1&key=5443856-51c1fe4c806ecd69efaf4f4db48fbe61&start=271&end=2605","thumbnailUrl","https://assets.pipeline.soar.com/5443856-51c1fe4c806ecd69efaf4f4db48fbe61/thumbnail_271000.jpg","articleUrl","/articles/6484141/Virgin/Washington-County/Utah/Resident-says-town-complaint-portal-left-two-reports-waiting-six-weeks-duplex-ordinance-author-urges-faster-action","mediaUrl","https://secure.pipeline.soar.com/6484141-d46418993fc67ad796a94f7346e7ac17/orig.mp4?Expires=1770763045&Signature=CkW~13Kf1zmIpgXpapGCm1uYGGhP5nH2dKyEgzNYM98Obp7btoS-B8GgLsJe0zLZMods3KuzPPeNB2V7Rj~fCn0EJjaIa0G3n8mnWQc51XOnAwRFQvmU4-WfYP1284luLI7EgsCHSwdPpR06rVjECTdTBS2S1eWZBQU~YAIu4Hb5X~JLEnoXHUwfvoE5Ls2RpDCMDjsUuwI63TsjscLOhg6EkD8BosWvrM3W8XJuL0ttbQORWWIqHgn4-2r~5aTKPEA9U0wmn5HbD6qaIqUz6GA90EX2z5~rlKadHRTh4uncAIOyRxeTT2WWU4N1MI-OdrzYudkpRcItAwkUT5ltCA__&Key-Pair-Id=KUT5TJCACFTXG","author","Virgin","date","2025-07-22T22:02:04Z","article","At the Virgin Town Council's July 15 meeting a resident and a local property advocate used public comment to press the town on two separate issues: a perceived lack of follow-up to resident complaints filed through newly installed software, and delays in drafting an ordinance to allow long-term duplex rentals in commercial zones.

Cindy, who identified herself as a resident of the Desert Gardens neighborhood, told the council she and her husband submitted two code complaints through the town's new portal on June 8. She said one complaint was resolved within about a week; the other remained listed as \"being reviewed\" six weeks later with no further updates.

\"Six weeks later, it's still sitting there and nothing has been done from my perspective,\" Cindy said, urging the town to make the reporting system a \"two-way street\" so residents can see who is handling a case and receive status updates.

Mayor Jean and staff acknowledged the concern during council comments and noted the importance of ensuring staff respond to resident reports. The council directed staff to follow up on the specific complaint timeline and to consider whether the new software meets the town's needs for two-way communication.

Separately, Tom (speaking as the author of a duplex proposal) told the council his duplex plan was well received at a presentation about 11 months earlier and said he was surprised by recent comments that suggested the ordinance was stalled. He said Planning & Zoning now has two draft ordinances: one described by him as \"a convoluted mess\" and a second alternative prepared by a planning commission member.

\"My question is, basically, what can be done with a time limit on this?\" Tom asked, urging the council to set a timeline so the proposal would not sit indefinitely on planning agendas.

Council members and planning staff acknowledged multiple drafts exist and said the council and Planning & Zoning should decide whether the live-work/duplex approach should be a conditional-use permit that runs with the land or a permit/license subject to periodic review. After discussion the council voted to table the draft live-work ordinance for one month so staff can return with clarified options for permit type, enforcement and conditions.

The council did not adopt any policy during public comment; staff were tasked to report back with options and to follow up on Cindy's outstanding complaint record.

","mediaType","Video","parentTitle","Town Council Part1 7- 15- 2025","oneSentenceSummary","During public comment a resident raised concerns about the town's new online complaint system and lack of communication; a public speaker who has proposed duplex zoning said Planning & Zoning has two competing drafts and urged the council to set a timeline.","taxTitle","Virgin , Washington County, Utah","taxId",7486,"location","headline","","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":79,"_47":80,"_49":81,"_51":82,"_53":83,"_55":56,"_57":58,"_59":84,"_61":62,"_63":64,"_65":85,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6484142,"Virgin council approves three ordinances, sends open-space changes back to planning commission; live-work item tabled",0,3927000,"/Search/View?dp=1&key=5443856-51c1fe4c806ecd69efaf4f4db48fbe61&start=3927&end=3927","https://assets.pipeline.soar.com/5443856-51c1fe4c806ecd69efaf4f4db48fbe61/thumbnail_3927000.jpg","/articles/6484142/Virgin/Washington-County/Utah/Virgin-council-approves-three-ordinances-sends-open-space-changes-back-to-planning-commission-live-work-item-tabled","https://secure.pipeline.soar.com/6484142-22ed968855f0fc175cc09886f743b4df/orig.mp4?Expires=1770763045&Signature=I4hEJqpJ-IehmiQmrUXbRIWhzy9~ROyCZAcq~b8AM3JYsbqsLby593cQGCQBiS5pV8iGt3wjOiCctnTco~uO~m0w0Sj2m1I9GiKwgo82sIzmjuaCawUN0mudZj4EUQlguihSJErZkQKph04H4SWYz1go5lrUhlHXLKvEIcS6iNsDWCUGBOm~SdHfG3Bopic5oKdBdex1mRmHQgJOtQbloHFPsX3r3-zkn62uB~UNkSfcRd6hQdfRVFu-Q2~jCcc01VdLQYEHb7KBT2ywQX9GGox~yjm~uLRbyC97Iis2PexpTY0huxmuPnjkdAMDQUJO2nno8uKtJjSdy9l1EZUqMA__&Key-Pair-Id=KUT5TJCACFTXG","The Virgin Town Council at its July 15 regular meeting approved three ordinances and moved into a closed session, while deferring further action on a separate live-work dwelling ordinance.

The council adopted Ordinance 2025-10, a revision to the town's open-space rules that reduces a minimum parcel threshold from 40 acres to 10 acres and creates a placeholder for \"prohibited uses\" to be specified by the Planning & Zoning Commission. Mayor Jean introduced the change and the council voted to approve the ordinance and send it back to planning commission for specification of prohibited uses.

Council members also voted to send Ordinance 2025-12 to ERC review and approved Ordinance 2025-13, which removes complaint-procedure language from the land-use chapter of Title 16 and instead references the complaint procedure as \"contained in Title 2.\" Council discussion on Ordinance 2025-13 included renumbering and code-formatting details before the motion passed.

On a separate motion, the council voted to table the proposed live-work dwelling ordinance for one month to allow further refinements on whether the use should be created as a conditional-use permit that runs with the land or as an annually renewed license/permit. During that debate council members and staff discussed permit modification procedures, enforcement language and whether to remove the word \"written\" from the code section on complaints.

Before adjourning the open meeting, the council voted to enter a closed session under Utah statute citation discussed in the meeting (recorded as 52-4-205 variants in the transcript) to discuss purchase, exchange or release of real property and deliberations related to professional competence. The chair called the roll before recessing to closed session.

Votes and formal actions referenced in the meeting record include: Ordinance 2025-10 (open space) ' approved and referred to Planning & Zoning for prohibited uses; Ordinance 2025-12 ' approved for submission to ERC review; Ordinance 2025-13 ' approved with amendment to reference Title 2 for complaint procedure; live-work dwelling ordinance ' tabled for one month for additional drafting and policy choices; motion to enter closed session under state statute ' approved.

The council did not record complete vote tallies in the portion of the transcript provided for all votes; when a roll call was held for the closed session the transcript captures \"Valerie: yes\" and \"Jean: yes\" and indicates other affirmative votes, but a full per-member roll call for each ordinance was not transcribed. The town clerk will publish the official minutes with the formal vote record.

The council scheduled further review of the live-work ordinance at the next regular meeting to allow staff to return with alternatives and clearer language on enforcement, permit modification and whether the entitlement should run with the land or be licensed and routinely reviewed.

","The Virgin Town Council voted to adopt changes to the town's open-space ordinance and approved two additional ordinances, removed complaint procedure language from the land-use chapter and sent it to the administrative code; the council also voted to enter a closed session and tabled the live-work dwelling ordinance for further work.","actionData","errors"]

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Resident says town complaint portal left two reports waiting six weeks; duplex ordinance author urges faster action

Virgin council approves three ordinances, sends open-space changes back to planning commission; live-work item tabled