The City Council of Indianapolis convened on July 22, 2025, to discuss significant updates from the Information Technology Board, focusing on various technology initiatives that aim to enhance city operations and improve services for residents.

One of the key highlights from the meeting was the progress on the implementation of passwordless authentication. Chief Information Officer Colin Hill reported that while most projects are on track, this particular initiative is facing challenges in finding a universally applicable solution that meets the diverse needs of different departments. The goal is to streamline user access while maintaining security, which is crucial for efficient city operations.

Another notable update was the deployment of Windows 11, with 61% of city employees having transitioned to the new operating system. This gradual rollout is designed to minimize disruption, allowing departments to adapt at their own pace before a mandatory switch later this year. The city is also nearing completion of its WebEx calling system, which will enhance communication capabilities across departments.

The meeting also addressed the ongoing migration of PeopleSoft to a cloud environment, a project that has faced delays due to budget considerations. However, the hiring of a project manager is expected to reinvigorate this effort, ensuring that the city can leverage cloud technology for improved efficiency.

In addition to these updates, the board discussed advancements in artificial intelligence (AI) within city operations. A pilot program for Microsoft 365 Copilot is underway, aimed at exploring AI applications that could benefit various departments. This initiative reflects the city’s commitment to integrating modern technology to enhance service delivery.

Financial updates were also presented, indicating that the Information Technology Board is on track with its budget. CFO Kai Davis noted that while some departments are projected to exceed their budgets, adjustments have been made to help manage costs effectively.

Overall, the meeting underscored the city’s proactive approach to technology and innovation, with initiatives that promise to improve operational efficiency and service delivery for Indianapolis residents. As these projects progress, the community can expect enhanced digital services and improved access to city resources.