Robert Heacock presents 2024 Huber Heights community survey results to city council

In a pivotal moment for Huber Heights, the City Council meeting on July 14, 2025, spotlighted the results of the 2024 Community Survey, presented by Robert Heacock of ETC Institute. This survey, designed to gauge resident satisfaction across various city services, revealed both strengths and areas needing attention within the community.

Heacock emphasized the survey's objective: to provide an objective assessment of resident satisfaction and to help set community priorities. With over 430 completed surveys, the results boasted a low margin of error of 4.7%, ensuring a reliable snapshot of public sentiment.

Key findings highlighted that 72% of respondents view Huber Heights as a great place to call home, while 60% expressed satisfaction with living conditions. However, concerns arose regarding traffic management, with nearly half of the respondents indicating dissatisfaction. This issue was particularly relevant given ongoing construction projects that may have influenced perceptions.

The survey also revealed high satisfaction rates with emergency services, particularly the fire department, which received near-universal approval. Conversely, areas such as code enforcement and the management of traffic flow emerged as significant concerns, warranting further discussion among council members.

Heacock noted that while many residents felt safe in their neighborhoods, there was a notable decline in feelings of safety after dark. This discrepancy underscores the need for targeted community engagement to address these concerns.

The meeting concluded with a call for the council to consider these findings as they plan future initiatives, emphasizing the importance of maintaining high standards in services that residents value while addressing the areas where improvement is needed. The survey results serve as a crucial tool for Huber Heights leaders to enhance community satisfaction and engagement moving forward.