Service providers must pause CCS support during hospital stays

At the recent CCS Note & Policy Training for Providers held on June 3, 2025, in Ashland County, Wisconsin, a critical discussion emerged regarding the impact of hospital stays on Community Support Services (CCS). It was emphasized that CCS services are paused during any inpatient hospital stay, with support only resuming when facilitating a return to the community. This pause is crucial for providers to understand, as it directly affects the continuity of care for individuals receiving these services.

The meeting highlighted that services cannot be duplicated while a patient is hospitalized. For instance, if a social worker is coordinating care within the hospital, CCS providers must refrain from offering similar support during that time. This policy aims to streamline care and avoid redundancy, ensuring that patients receive the most effective treatment without overlap.

Additionally, the training covered the essential components required for writing progress notes, which are vital for Medicaid reimbursement. Providers were informed that specific sections must be included in these notes, such as assessments, reactions, and plans, to meet the stringent standards set by Medicaid. The complexity of these requirements was acknowledged, with assurances that resources are available to assist providers in mastering the documentation process.

This training session underscored the importance of understanding the nuances of CCS policies, particularly regarding hospital stays and documentation, as these factors are pivotal for effective service delivery and compliance with funding regulations. Providers are encouraged to utilize available resources to enhance their understanding and execution of these critical processes.