The Tennessee Department of Revenue held a meeting on July 10, 2025, to discuss resources available for taxpayers and upcoming educational opportunities. A key focus was on how individuals can reach out for assistance regarding tax-related inquiries.
The department highlighted its tax helpline, available at (615) 253-0600, and an email support option at revenue.support@tn.gov. These channels are designed to help taxpayers submit questions and receive guidance. The support team operates Monday through Friday from 8:00 AM to 4:30 PM Central Time. While a live chat feature is not currently available, taxpayers can still submit help tickets through the TinTap assistant bot or the revenue help page.
Additionally, the meeting provided information about various contact numbers for specific inquiries, such as penalty waivers and refunds. The department also mentioned that regional offices are open a few days a week, but appointments are required.
Another significant topic discussed was the upcoming free tax webinars, scheduled for the last Tuesday of each month. These webinars will cover important topics, including legislative updates and manufacturing exemptions. Participants are encouraged to sign up for email updates to stay informed about these sessions.
Overall, the meeting emphasized the importance of accessible resources for taxpayers and the department's commitment to providing ongoing education about tax laws and changes.