Houston property tax office enhances outreach with e-billing and workshops for homeowners

The Houston Budget and Fiscal Affairs meeting on July 8, 2025, focused on enhancing property tax collection processes and improving taxpayer engagement through technology. Key discussions included the rollout of electronic billing options and outreach initiatives aimed at increasing taxpayer participation in these programs.

Officials announced plans to implement e-billing by September or early October, encouraging property owners to transition to this digital payment method. The initiative aims to streamline tax payments and reduce wait times at local offices, which currently experience high foot traffic. Taxpayers will also have the option to sign up for text message reminders to help them manage their property tax payments more effectively.

The meeting highlighted the importance of property tax workshops, which are held monthly to assist homeowners in understanding tax exemptions, particularly the homestead exemption. Officials noted that many eligible seniors have not applied for the over-65 exemption, which can significantly reduce their tax liability. For instance, a $400,000 home could see a tax reduction of over $5,000 annually with this exemption.

Additionally, the meeting addressed the collection rates for property taxes, revealing that approximately 96% of taxes are collected by June 30 each year. However, officials acknowledged challenges with delinquent collections and the impact of refunds due to litigated property tax disputes.

Overall, the meeting underscored the city's commitment to leveraging technology and community outreach to improve property tax processes and support taxpayers in navigating their obligations.