Newcastle County launches cooling center task force to enhance emergency heat response

The New Castle County Public Safety Committee convened on July 8, 2025, to discuss ongoing efforts in emergency management, particularly focusing on the coordination of cooling centers for residents during extreme heat events. The meeting highlighted the establishment of the Cooling Center Task Force, formed in 2024 to address the need for better service coordination among non-profit organizations and local agencies.

The committee noted that previous efforts revealed significant duplication of services in certain areas, necessitating a more structured approach. The task force, which includes representatives from the City of Wilmington's emergency management and various non-profits, meets weekly throughout the summer and daily during heat waves to ensure effective communication and resource sharing.

A key development discussed was the implementation of a real-time Google spreadsheet that allows participating agencies to update their service hours and track daily walk-in counts. This tool aims to enhance the task force's ability to monitor trends and respond to community needs effectively. The University of Delaware has also partnered with the task force, providing meteorological insights and forecasts to help organizations prepare for upcoming heat conditions.

The committee addressed the classification of cooling centers, noting the absence of a statewide definition. Some facilities, like certain non-profits, offer comprehensive services, while others, such as libraries, may not provide the same level of support. The committee is working with the Delaware Health and Social Services (DHSS) to develop a guidance model for cooling centers, which will categorize them into tiers based on the services they offer.

Libraries in New Castle County can serve as emergency cooling centers when necessary, particularly when non-profits are overwhelmed. The American Red Cross has agreed to assist in staffing these locations and providing refreshments during emergencies.

Looking ahead, the committee plans to expand its outreach to underserved areas, particularly along the Route 9 corridor, where access to cooling services is limited. Discussions are underway to explore transportation solutions for residents without means to reach cooling centers, including potential partnerships with ride-sharing services and public transit vouchers.

The meeting concluded with a commitment to continue supporting non-profits and enhancing the coordination of services to ensure that all residents have access to necessary resources during extreme heat events. The committee expressed optimism about the progress made over the past two years and the importance of ongoing collaboration in addressing community needs.