Wake County Fire Service evaluates response times and plans new stations to enhance coverage

The Wake County government meeting on July 7, 2025, focused on the long-range planning for fire services in response to the county's growth. The discussion highlighted the need for data-driven strategies to optimize emergency response times for 911 calls, particularly in unincorporated areas of Wake County.

Chris, a representative from the fire services, presented findings from a study initiated by the Wake County Fire Commission in 2019. The study aimed to determine the necessary resources, their locations, and the timing required to effectively manage the increasing demand for fire services. The analysis utilized data from the 911 dispatch center, fire reports, and geographic information systems (GIS) to assess response times and identify performance gaps.

Key metrics discussed included the total response time from when a 911 call is made to the arrival of the first fire truck. The goal is to achieve a travel time of seven minutes for the first unit 90% of the time. For structure fires, the aim is to have an effective response force of 12 to 16 firefighters arrive within 12 minutes. Recent data indicated that the average travel time for the first unit was 7 minutes and 28 seconds, falling short of the target but showing improvement in certain areas.

The meeting also addressed specific challenges faced by fire departments, such as construction and road closures affecting response times. A heat map analysis revealed areas where response times exceeded the seven-minute goal, prompting discussions about future fire station projects to enhance coverage and efficiency.

The meeting concluded with a commitment to continue monitoring data and making necessary adjustments to ensure that Wake County's fire services can meet the needs of its growing population effectively. The next steps include further investment in fire station projects identified through the long-range planning process, aimed at improving response times and service delivery across the county.