The New York State Legislature convened on September 20, 2024, to address critical issues surrounding consumer protection and safety in the context of artificial intelligence (AI). The meeting featured discussions on the implications of AI technologies, particularly concerning scams and access to essential services.
The session began with a presentation from representatives of AARP, who highlighted their support for the Preventing Deep Fake Scams Act. This proposed legislation aims to establish a federal task force dedicated to investigating how scammers exploit AI technologies, particularly deep fakes, to deceive consumers. AARP also endorsed the federal Learn AI Act, which seeks to enhance technical literacy among American consumers, enabling them to engage safely with AI tools.
Concerns were raised about the potential for AI algorithms to inadvertently block individuals from accessing necessary medical and government benefits. AARP representatives emphasized the importance of ensuring that these technologies do not create barriers for vulnerable populations, stressing the need for a balanced and safe approach to AI implementation.
Following AARP's presentation, Casey Mach, Chief Policy Officer at the Center for Humane Technology, addressed the committee. Mach underscored the urgency of learning from past mistakes associated with social media technologies as new AI products emerge. He cautioned that without careful oversight, society risks repeating the same pitfalls with AI, potentially exacerbating existing issues related to misinformation and consumer safety.
The meeting concluded with a call for collaboration among stakeholders to develop strategies that prioritize consumer protection while fostering innovation in AI technologies. The discussions underscored the need for ongoing dialogue and legislative action to ensure that AI serves the public good without compromising safety or access to essential services.