The Citizens' Independent Transportation Trust (CITT) meeting kicked off with a ceremonial highlight, recognizing Diana Ortiz as the CITT Ambassador of the Month for May 2025. Although the meeting lacked a quorum, the acknowledgment of Ortiz's contributions stood out as a key moment.

Diana Ortiz earned an impressive 13,700 points through her active participation in the CITT ambassador program, which engages frequent transit riders to provide valuable feedback on their experiences. This initiative aims to enhance public transit in Miami-Dade County. While Ortiz was unable to attend the meeting, her achievements were celebrated with a certificate of recognition and an award of 2,500 points to redeem for rewards via the CITT ambassador mobility rewards app.

The CITT emphasized the importance of the ambassador program, inviting more regular transit riders to join and contribute to improving local transportation. The program has gained national attention for its effectiveness, showcasing Miami-Dade's leadership in community engagement.

As the meeting progressed, the focus shifted to presentations and updates, with members present noting the ongoing efforts to strengthen the relationship between the CITT and the Department of Transportation and Public Works. The recognition of Ortiz not only highlighted individual achievement but also underscored the collaborative spirit driving improvements in Miami-Dade's transit system.