The Austin Community Police Review Commission (CPRC) is taking significant steps to enhance public engagement and accountability within the police department. During their meeting on June 20, 2025, members emphasized the importance of community feedback, urging residents to file complaints through the CPRC website. This initiative aims to ensure that all concerns are documented and addressed, with a preference for receiving more complaints rather than fewer, to better understand community issues.

Commissioner Russell highlighted the need for a clear protocol in handling complaints, stressing that if the process relies solely on the Internal Affairs Office (IA), vital concerns may be overlooked. The commission is working to establish criteria that will allow for better access to complaints, ensuring that all voices are heard and considered in the review process.

The meeting also underscored the commission's commitment to transparency and accountability. Members acknowledged the challenges they face as volunteers navigating complex systems, but they reassured the public of their dedication to fulfilling their responsibilities. Commissioner Franco called for patience from the community as the commission develops its processes, emphasizing their readiness to serve and improve the relationship between citizens and law enforcement.

In addition to discussions on complaint protocols, the commission briefly touched on a police use of force report presented to the Austin City Council in May 2025. This report is part of ongoing efforts to ensure that police actions are scrutinized and that the community remains informed about law enforcement practices.

As the CPRC continues to refine its approach, the focus remains on fostering trust and ensuring that both citizens and police are held accountable, paving the way for a more transparent and responsive policing system in Austin.