The Board of Equalization (BOE) convened on June 18, 2025, for its afternoon session, focusing on taxpayer education and outreach efforts. The meeting highlighted the importance of improving communication with taxpayers to enhance understanding of tax processes and available resources.

The session began with a review of 33 resolved cases, where board members discussed whether any unique issues had emerged that could indicate a need for process improvements. It was noted that the cases varied significantly, and no specific process problems were identified. Instead, many issues stemmed from statutory requirements and a lack of awareness among taxpayers regarding their obligations and available assistance.

To address these challenges, the BOE emphasized its commitment to taxpayer education. The board is actively collaborating with county assessors to develop and distribute information sheets and resources. Larger counties have been successful in posting educational materials on their websites, while smaller and mid-sized counties often link to the BOE's resources. This initiative aims to ensure that taxpayers are informed about necessary actions they can take to save money and avoid penalties.

A specific mention was made of outreach efforts in Los Angeles County, where resource fairs and town hall meetings have been organized to assist residents, particularly following recent disasters. These proactive measures have reportedly reduced the volume of inquiries to the BOE, as timely information dissemination has helped affected taxpayers navigate their situations more effectively.

In conclusion, the BOE's meeting underscored the ongoing need for enhanced taxpayer education and outreach, with a focus on providing clear and accessible information to help taxpayers understand their rights and responsibilities. The board plans to continue its efforts in this area, ensuring that all counties have the necessary resources to support their residents.