In a recent meeting held on June 17, 2025, Austin's Resource Management team addressed critical issues surrounding water leak detection and management, as well as the city's reclaimed water system. The discussions highlighted the rising Infrastructure Leakage Index (ILI) and the need for accurate data to assess whether this increase is due to improved monitoring or a genuine rise in leaks.

One of the key points raised was the importance of correcting historical data to reflect detection efficiency accurately. While the adjustments made in 2024 resulted in a higher ILI, officials acknowledged that having correct data is essential for effective resource management. This transparency is crucial as the city grapples with water conservation challenges amid growing demands.

The meeting also touched on the effectiveness of leak alerts sent to residents through the MyATX application. Although officials noted an increase in community engagement, they admitted that specific metrics on how quickly residents act on these alerts are lacking. Currently, feedback is mostly anecdotal, with residents expressing gratitude for the notifications but without concrete data on response times.

Communication methods for leak alerts were also discussed. The primary mode of contact is via email, with limited text message notifications due to the challenge of collecting cell phone numbers from residents. Officials emphasized the need for greater outreach to encourage residents to sign up for the MyATX portal, which would enhance communication and potentially improve response rates to leak alerts.

The conversation shifted to the city's reclaimed water infrastructure, with two primary elevated storage tanks currently in operation. While there are plans for future expansions, specific details remain to be finalized. The discussion underscored the importance of reclaimed water systems in sustainable urban development, particularly in areas like the Miller development, where such systems were integrated from the outset.

Additionally, the meeting addressed the city's rebate programs for drought survival tools and irrigation upgrades. While there has been an increase in applications, officials acknowledged that the total financial impact of these rebates remains modest. They committed to providing clearer data on the dollar amounts associated with these programs to better illustrate their significance.

In conclusion, the meeting underscored Austin's ongoing efforts to enhance water management through improved data accuracy, community engagement, and sustainable practices. As the city continues to face water resource challenges, these discussions will play a vital role in shaping future policies and initiatives aimed at ensuring a resilient water supply for residents.