[{"_1":2,"_112":-5,"_113":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,76,88,100],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":72,"_73":74,"_75":74},"mediaId",6515433,"mediaKeyId","3869044-356aef02dc1c722e9f911e843e08ed03","parentId",3869044,"title","NTTA reports revenue ahead of budget, transactions down; call center affected by service transition","audioSeconds",92,"startMs",1091000,"endMs",1183000,"viewUrl","/Search/View?dp=1&key=3869044-356aef02dc1c722e9f911e843e08ed03&start=1091&end=1183","thumbnailUrl","https://assets.pipeline.soar.com/3869044-356aef02dc1c722e9f911e843e08ed03/thumbnail_1091000.jpg","articleUrl","/articles/6515433/Texas/NTTA-reports-revenue-ahead-of-budget-transactions-down-call-center-affected-by-service-transition","mediaUrl","https://secure.pipeline.soar.com/6515433-f5cbacd9f87f75be17ebb9a4d7774a93/orig.mp4?Expires=1770975660&Signature=oENORL16gV7VWqhd1KbPhHD3PHmBUcB5M0kLlK59FVSlP7L3OfB1aueNNzq8SGi6YZ4KV2ZpKKCTcZfRXEJpJO9NOdV9b1URpNQtytAJyV7ifwmi8b1DKM3GUodjtOyzEBlvY3ye3zNrebtRDMmR2jHCRR5UgKQiF75oU9cAUnQE8nlq8WsMjQXzFVp0XO~m87SRs6oZpItWVHNEa17O8IjSLEBlgHcyG~1bFktxK1iops29H4jLxRW~NRcwcOa-P8DV-HypLdTaghvaZehZAcc2o2GzZagCebOOse4ud41eN-xT3ZdZR-fUdZj9-zSDdT8fyfy1z8f1M~Nebwm4WQ__&Key-Pair-Id=KUT5TJCACFTXG","author","North Texas Tollway Authority","date","2025-06-18T00:00:00Z","article","Chief Financial Officer Horatio Porter told the board NTTA's revenue is ahead of budget through the first part of the year, and expenses for the month were below budget. Porter said the authority remains focused on coverage ratios and liquidity; the stated cash target for the year is $333,000,000.

From an operations standpoint, Jeff Daley reported 81.7 million transactions in April, about a half-million below projection for that month and roughly 3 million transactions behind projections year to date. Daley and Porter said revenue remains strong despite lower transaction counts because of improved collections.

Transponder penetration for the system was reported at 81.3% (up about 0.7 percentage point year over year). For managed lanes processed under tolling services agreements (TSAs), staff reported transponder penetration of 76.4% (up about 0.9 percentage point year over year). Collection performance was reported at about 83.8% over 12 months and roughly 89.1% over 24 months.

Call center service levels were 95.4% in April but fell to 86% in May, staff said, citing a post-holiday surge in call volumes, smishing-related call spikes and a transition to a new call-center support service. Staff described the response as \"all hands on deck\" and said the authority is targeting a full return to expected service levels after the new services go live July 1.

On infrastructure metrics, staff reported the maintenance rating program exceeded its goal for the month, while roadside safety services (RSS) missed the clearance-time goal, averaging roughly 19.5 minutes to assist nearly 2,800 customers. Staff also reported average accident clearance time of just under 49 minutes for 532 crashes in the reported month; wet weather was cited as a factor in the increased incidents.

Staffing figures discussed at the meeting showed an organization headcount of 793 with overall vacancies trending down to about 70. The safety operations center (SOC) had six vacancies and RSS had three; staff said they are actively recruiting and expect additional hires in coming weeks. Maintenance hiring showed a net gain of about five employees in the most recent month.

The board did not take action on the monthly metrics; an executive session was scheduled at the end of the public meeting to consult with attorneys about security devices, cybersecurity, IT governance, legislative matters and internal audit.","mediaType","Video","parentTitle","North Texas Tollway Authority - Board Meetings - Jun 18, 2025","oneSentenceSummary","NTTA's finance and operations briefing showed revenue ahead of budget for the year-to-date period, lower-than-projected transaction counts, higher transponder penetration and ongoing call center performance issues tied to a service transition and holiday surges.","taxTitle","North Texas Tollway Authority (NTTA), Departments and Agencies, Executive, Texas","taxId",17435,"location","Texas","headline","","shortSummary",{"_33":77,"_35":36,"_37":38,"_39":78,"_41":79,"_43":80,"_45":81,"_47":82,"_49":83,"_51":84,"_53":85,"_55":56,"_57":58,"_59":86,"_61":62,"_63":64,"_65":87,"_67":68,"_69":70,"_71":72,"_73":74,"_75":74},6515437,"NTTA forecasts about $26.9M in cooperative and exempt procurements for Q3 2025",22,933000,955000,"/Search/View?dp=1&key=3869044-356aef02dc1c722e9f911e843e08ed03&start=933&end=955","https://assets.pipeline.soar.com/3869044-356aef02dc1c722e9f911e843e08ed03/thumbnail_933000.jpg","/articles/6515437/Texas/NTTA-forecasts-about-269M-in-cooperative-and-exempt-procurements-for-Q3-2025","https://secure.pipeline.soar.com/6515437-bf013b5ff08deedeb8c74b9f516abef5/orig.mp4?Expires=1770975660&Signature=LgcNEGl6p45jvZ7iuAgs7dqCqhUlaXs75mRSVpsO8Gu6oPZAK1EVFYNDDkU4Psa106K8EYJJEj7vqNZZFCl8CdAhqogF1h1eE7a58s5MwKCbEy5C0pBdLyHl4e9XJrDHd-9op1QKN7MY5aBoI5aD4ScbQvtRIhar~jxhS9kXrFn5kawDcjifphbXlrus359kL-ODRQ5QWSi5L9nebEF95zhFdvrznpasU~ytbDcXQ-tJ1lBABWE3cXlTj~Y9amwGpOg3tic7ahtWXeXIWmGdYDcYwPQg~GbrRrdR~oCr-bHpqJJ1ndDLJGW8KPYqk79ASPJ5z-et4Z1eGaXItDRPhA__&Key-Pair-Id=KUT5TJCACFTXG","NTTA staff presented a procurement outlook for July through September 2025 that identifies roughly $26.9 million in expected cooperative and exempt procurements, including major renewals for data-center hardware and lane-system power components as well as several new IT initiatives.

Jeff Daley summarized the third-quarter outlook and said the authority accesses multiple cooperative purchasing organizations but primarily uses the Texas Department of Information Resources (DIR) contracts for competitively evaluated cooperative procurements. Daley said the forecast includes 16 procurements in total, with nine renewals and seven new procurements.

About half of the forecasted spending is tied to planned renewals for high-performance storage and servers used in NTTA's data center and lane systems; Daley estimated roughly $18.5 million for those items. New procurements highlighted include data governance and data tools, ServiceNow, AI professional services, and specialized CJIS managed services for safety operations center systems. Lane-level uninterruptible power supply (UPS) replacements were also listed.

Daley said the procurements are either renewals (routine replacement or end-of-life refreshes, typically every three years for storage) or support for new initiatives that require specialized services. He offered to answer board questions and noted staff will return with contract recommendations when procurements reach the board for approval.

","NTTA staff told the board it expects roughly $26.9 million in cooperative and exempt procurements from July through September 2025, largely for data-center hardware renewals and a set of new IT initiatives.",{"_33":89,"_35":36,"_37":38,"_39":90,"_41":91,"_43":92,"_45":93,"_47":94,"_49":95,"_51":96,"_53":97,"_55":56,"_57":58,"_59":98,"_61":62,"_63":64,"_65":99,"_67":68,"_69":70,"_71":72,"_73":74,"_75":74},6515442,"NTTA board unanimously approves May meeting minutes and consent agenda",5,509000,514000,"/Search/View?dp=1&key=3869044-356aef02dc1c722e9f911e843e08ed03&start=509&end=514","https://assets.pipeline.soar.com/3869044-356aef02dc1c722e9f911e843e08ed03/thumbnail_509000.jpg","/articles/6515442/Texas/NTTA-board-unanimously-approves-May-meeting-minutes-and-consent-agenda","https://secure.pipeline.soar.com/6515442-448a46113820abe0e53c6f230686a305/orig.mp4?Expires=1770975660&Signature=PBOG0XOKADT0Bf-heODfFcev-JAOhBLXg8AYmjJ-UbNCdcdh50GDkNZBgeJ7qte-dzt3qpvhCN6GxiAoF41YZw7AO~5ISoaWWg~znuoqpe-lBEfrRsKcrTl1zcMSMB2XGdJC0CC7GsSQLxBU6Mu6gwUgV~6b2TjmhL136MzXBif4fN7kDa5cOdCqg1P1Ex7XLxNCfve-RdoBQL~AuoolzvpfwfpqQxWxdKT7aLfqJHkfje0B2ejK1aa-HZOIzK9CvD6Ft8UKDAKkejAz9sO4kzbayI34wZXgxyu8JKopKJ1dGAFsAm1QGLtclJOl6YXmh8VyJmdYjel40~-RPs1hIA__&Key-Pair-Id=KUT5TJCACFTXG","At its June 18 meeting the North Texas Tollway Authority board unanimously approved the minutes from the May 2025 regular board meeting and adopted the consent agenda covering items 7 through 9.

Director Michalak moved to approve the minutes and Vice Chair Adad seconded; Chair called for the ayes and the motion passed unanimously. Vice Chair Dott moved to approve the consent agenda, Director Knight seconded, and the board approved those items by unanimous voice vote.

The motions were routine procedural approvals; no recorded roll-call tallies were provided in the public transcript.","At its June 18 meeting the North Texas Tollway Authority board approved minutes from the May 2025 regular meeting and adopted the consent agenda items 7'9 by unanimous voice votes.",{"_33":101,"_35":36,"_37":38,"_39":102,"_41":103,"_43":104,"_45":105,"_47":106,"_49":107,"_51":108,"_53":109,"_55":56,"_57":58,"_59":110,"_61":62,"_63":64,"_65":111,"_67":68,"_69":70,"_71":72,"_73":74,"_75":74},6515447,"NTTA wins 17th straight GFOA award; external auditor issues clean opinion",307,287000,594000,"/Search/View?dp=1&key=3869044-356aef02dc1c722e9f911e843e08ed03&start=287&end=594","https://assets.pipeline.soar.com/3869044-356aef02dc1c722e9f911e843e08ed03/thumbnail_287000.jpg","/articles/6515447/Texas/NTTA-wins-17th-straight-GFOA-award-external-auditor-issues-clean-opinion","https://secure.pipeline.soar.com/6515447-aff514b60cfa3563e52ec0c7754212c1/orig.mp4?Expires=1770975660&Signature=T-TVhCSqQLvrk5DD08~-ND1mJ85qLjam9uXtYKgjQgO7lURCzzKgs2H9wDl~9ZAS-yPVTbVutXTkxmHvMekmvRRxBfABAcCSQv7iOMCOYz6b20gonPEzj0RZpmUbFZE9-XRlV1-q~jGHEOXpBJa8jp0LRrfKFceKkRTGtdTb2jQ9HT18IGU229Qi5UW76A-aSopgQppp88sGvkoP5xP3b427qeOq-4gL9McfHZH9CJIKVWzUQ0v9JKwozSRCABCEeHWJWYUKrrLBHRU5dUOKVBccWvTE0uAG3YnrH9~7fxB07AWoXq4i4qSj~zpvIX3tVk6MW6rYkDoBFyEUoT8AlQ__&Key-Pair-Id=KUT5TJCACFTXG","The North Texas Tollway Authority on June 18 announced it had earned the Government Finance Officers Association Certificate of Achievement for Excellence in Financial Reporting for the 17th consecutive year, and external auditors told the board they had issued an unmodified opinion on the authority's financial statements.

Director Casada presented the award on behalf of the board and said the recognition reflects NTTA's ongoing financial stewardship and transparency. \"This is the seventeenth consecutive year that NTTA has performed to the high standards required to earn the Government Finance Officers Association Certificate of Achievement for Excellence in Financial Reporting Award,\" Director Casada said. He asked board members to join him in congratulating the finance team.

Michelle Buss, senior manager on the audit engagement, told the board the auditors had issued an unmodified opinion on the financial statements and found no material weaknesses or significant deficiencies in internal control. \"We did complete our audit of the financial statements and we have issued an unmodified opinion on the financials, and that means it's a clean opinion,\" Buss said. She said auditors also had no disagreements with management, no difficulties performing the audit and noted that a new Governmental Accounting Standards Board (GASB) pronouncement related to compensated absences was implemented without a material effect on the statements.

Board members and staff publicly thanked Chief Financial Officer Horatio Porter, Comptroller Brian Wright, accounting manager Lawrence Williams and the accounting team for their work preparing the financial report and supporting the audit. The award and audit results were described by NTTA as evidence that the authority's annual financial report is transparent and that accounting estimates such as allowance for doubtful accounts and investment fair-value measurements were reviewed and tested by the auditors.

No board action was required on the audit report or the award presentation. The board paused for a photo with members of the finance and accounting teams following the announcement.

","The North Texas Tollway Authority received the Government Finance Officers Association Certificate of Achievement for the 17th consecutive year. External auditors reported an unmodified (clean) opinion and no findings on the authority's 2024 financial statements.","actionData","errors"]

Article not found

NTTA reports revenue ahead of budget, transactions down; call center affected by service transition

NTTA forecasts about $26.9M in cooperative and exempt procurements for Q3 2025

NTTA board unanimously approves May meeting minutes and consent agenda

NTTA wins 17th straight GFOA award; external auditor issues clean opinion